Tru by Hilton Mason Kings Island

Best hotel I’ve probably ever been too! Clean, great breakfast, quiet, close to kings island (5 min drive) Would def recommend!!!

I booked this hotel for its location and its rating but felt a little let down. The floor in our room was sticky and the room itself felt run down. The pillows on both beds were flat. There was an indoor AC unit that blew super cold air on the person in the closest bed. It was not central AC and if it wasn’t running it was hot in the room. However, the staff was friendly and welcoming and the service was good.

The room was a bit smaller than you usually see, but the bathroom was spacious and the eco-conscious shampoo/conditioner smelled fantastic! The workout facilities were better than I expected and they had ice and water fountains in high traffic areas, which other hotels should take note of. The highlight was the complementary breakfast, which was extensive. My only regret was not bringing my own pillow, as the ones provided were flat and undesirable. Will stay again!

The location was very close to Kings Island. The breakfast in the morning had a nice selection. The staff was helpful. We had to have our room moved twice upon check in due to dirty conditions of the rooms given to us, which was disappointing. The staff was accommodating, but we will likely not stay again.

Bathroom not cleaned well, front desk staff did not explain charges well and seemed bothered that they had to get up to come help, breakfast on Thurs morning was not refilled quickly, food for purchase is too close to breakfast bar...confusing, 2nd floor had a stong burning wire smell by stairwell/ice maker

Clean room nice staff breakfast was fantastic. Also the manager is super awesome and has a great sense of humor 😉😉

The rooms look like glorified dorm rooms with uncomfortable mattresses, cheap, frayed linens and affordable furniture (including the worst dorm desk I have ever seen. This is not what I expected from a Hilton branded property. It was expensive to at insult to injury.

The property was clean, well-maintained, and in a convenient location. The room was comfortable, and the bed provided a good night's sleep. Wi-Fi worked reliably throughout my stay, which was important for staying connected. The staff was friendly and helpful whenever I had questions, and check-in/check-out was quick and easy. The breakfast offered a decent variety of options and was a nice way to start the day. What I liked most was the overall cleanliness and the welcoming atmosphere of the property. The location made it easy to get around and access nearby attractions and restaurants.

Clean and spacious room. Desk clerk was able to easily move my two separate reservations together so we didn’t have to check in and out and in again. Super close to kings island and some cool breweries.