Guest User
October 5, 2022
The service level really needs to be improved. Maybe it's just like that in a small place. I booked a room at the front desk on the first night and collected a deposit. On the second night, Ctrip changed a room and asked for an additional deposit. The front desk had a stern attitude and said: "This is our hotel's rule." It seems that they are very unhappy with guests booking rooms on the platform. For those who often travel and demand quality, they will definitely not choose to stay for the second time.
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