21 Derb Chtouka, Marrakech, Marrakesh-Safi, 40000, MoroccoView Hotel Details
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Les Jardins de La Médina Guest Reviews
4.6/5
Great
78 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(78)
Positive reviews(45)
Reviews with photos/video(10)
Negative reviews(1)
Guest User
Garden Side Double Room
Stayed in Jul 2024
Couples
15 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Very beautiful hotel.
Helen HR
Patio Side Room
Stayed in Oct 2024
Couples
33 review
5.0/5
Outstanding
Posted on Oct 5, 2024
This is the best hotel I have stayed in in recent years,
bar none.
Book in advance, often fully booked in three months.
Specially quiet and comfortable
Every design is exquisite
The service is just right
Everywhere is clean and spotless
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Guest User
Superior Room with Patio Side View
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 20, 2023
A very good hotel. Because I booked it for my friends, I just introduced the hotel in another message. The service is very good, the hygiene is great, and it is a very Moroccan-style hotel. It's also very convenient from the ancient city.
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Guest User
Terrace Garden View Room
Stayed in Jan 2024
Family
5 review
4.5/5
Great
Posted on Jan 7, 2024
A good hotel with good service, but the room is small and the facilities are old
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Anonymous User
Superior Room with Patio Side View
Stayed in Sep 2023
Travel with friends
43 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Very beautiful! It's worth coming for taking photos
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marmitebabe
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 23, 2024
We have just returned from a 4 night stay. Everything at this hotel is exceptional. The welcome drinks and pastries on arrival were a lovely touch after a long journey. Our room was delightful, the gardens are beautiful and the restaurant and bar is excellent. Every member of the team are so gracious and helpful. We truly felt very spoilt and can't wait to return. Thank you for making our stay so special.
6/7
Response from Property: Thank you for such a glowing review! We are thrilled that you found our hotel to be a perfect retreat and that the little touches like welcome drinks and pastries made you feel at home from the start. Knowing that you enjoyed the gardens, restaurant and bar, along with the attentive service from our team, truly warms our hearts. It's wonderful to hear that your stay felt as special as we hoped it would. We look forward to welcoming you back soon for another memorable stay!
mashy2008
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 24, 2024
We visited using a day pass on the last day of our trip to Marrakech and what a lovely relaxed ending to our amazing trip it was! Having stayed in a Riad very near to the souk for all of our stay we had the option of chilling on the roof top terrace after checking out at 12 but we were flying until nearly 11pm, so we looked up day pass options at local hotels. There are a few that offer this but they tend to be very very expensive or a couple with awful reviews so we’re very happy to stumble accross this gorgeous hotel in the Kasbah area of the medina. A really quiet, calm, soothing environment with a lovely pool and facilities. We were given a voucher for a three course lunch on arrival plus towel and sunbeds. There was a lovely shower room to finish up in. We spent the afternoon drinking coctail, dipping in and out if the pool, reading, having lunch and then more coctails and chilling. The lunch was really good, the drinks well priced and the poolside service was brilliant. Bravo! A bargain at £40-45pp for the 6 hours inclusive of lunch x
Response from Property: We are delighted that you chose to spend your last day with us and that it became such a memorable and relaxing part of your trip! It's wonderful to hear that you enjoyed our peaceful environment, lovely pool and excellent service. We are especially happy you found great value in our DayPass, including the lunch and cocktails! Thank you for your kind words, and we hope to have the pleasure to welcome you back on your next visit to Marrakech.
Felice N
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 21, 2024
We stayed here for 3 nights, as a family of 5 with 3 teenage boys. It was an absolute sanctuary in the middle of hot and busy Marrakech. Peaceful, calm, lush gardens and beautiful buildings. A fabulous spa, pool and restaurant. And best of all, the staff were amazing. Kind, respectful, attentive and friendly. It's a perfect spot and we recommend it highly.
Response from Property: Thank you so much for your kind words! We are delighted that you and your family found our hotel to be a sanctuary amidst the hustle and bustle of Marrakech. It's wonderful to hear that you enjoyed our gardens, spa and pool and that our staff made your stay extra special with their attentive service. Your recommendation means the world to us, and we would be thrilled to welcome you back for another peaceful retreat in the future.
485pennyc
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 19, 2024
Just returned from 5 nights at this gorgeous hotel. Everything for us was just perfect from our room with private terrace to the pool area gardens and food. After being to the souks it was a truly serene place to return to. The pool has shady and sunny areas and although busy it never felt overcrowded and we always were able to get a sun lounger. We stayed half bard and the food was delicious beautifully presented and very tasty. I recommend eating here at least once if you are on b&b basis. Breakfast was excellent with plenty of choice and eggs cooked at the egg station, the best omelettes. The staff are so helpful and friendly and we were very grateful they put a sunshade on our terrace. From arriving to be greeted with a drink and Moroccan snacks to choosing a scent for your pillows we could not fault a thing. The gardens and communal roof terraces are amazing and always somewhere to chill and relax. I cannot wait to return.
6/12
Response from Property: Thank you for your heartfelt review! We're thrilled to hear that your stay with us was perfect. It's wonderful that you enjoyed the tranquility of our gardens and pool area after exploring the souks. We are glad you appreciated our dining options and personalized touches like the pillow scents. Your kind words about our staff mean a lot to them and they thank you for them. We can't wait to welcome you back for another serene and memorable stay.
654suellam
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 11, 2024
From the moment we walked into the hotel we was greeted with a warm welcome . As soon as we arrived we knew we was going to have e the best time here . We was greeted with a drink and snacks and a cold flannel, the first thing me and my daughter noticed was the beauty and tranquility of the hotel and gardens . Every part of the trip was extra special we was asked to pick a fragrance out of 3 to be sprayed on our pillow at night . The gardens are absolutely stunning , pool is just right . Breakfast was perfect great selection of hot food , pastries , fruit and cereals and eggs made to order . We are lunch here 10/10 I regret not eating dinner here . Everything here felt so personal we was so looked after felt the staff went the extra mile and couldn’t do enough , Abdul the receptionist needs a promotion he recommended where we should eat , advised us on trips and what I could and couldn’t do my walking is limited . Honestly the hotel is perfect In every way the staff are a credit , the waiters carried my Plate as I was using a stick . Clean , romantic, great location stunning rooms I will definitely be going back Thankyou to all the staff who made my stay the very best and I’ve stayed at many 5 * hotels
Response from Property: Thank you so much for your heartfelt review. We're thrilled to hear that you and your daughter had such a memorable stay with us. It's wonderful to know that our welcome made you feel at home right away. We're delighted you enjoyed the beauty and tranquility of our gardens, and the special touches like the pillow fragrances. Your praise for our breakfast and lunch offerings is greatly appreciated and we hope you try dinner with us next time! A special thanks for highlighting Abdul's exceptional service. He and the rest of our team strive to go above and beyond, and it's heartwarming to know their efforts made your stay comfortable, especially given your needs. We're honored to have been part of your travel experiences and look forward to welcoming you back for another perfect stay.
spudDorset
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 17, 2024
Fantastic hotel close to the Saadien tombs and a short walk to Badi Palace, Tinsmiths Square and Bahia Palace. Around 20 - 25 mins walk to Jemaa el-Fnaa square. From the outside the hotel is very understated - a door leading off a fairly nondescript street. However, once inside and walking through, the inner courtyard opens up to the pool area in a tranquil oasis setting. Our room was extremely comfortable and spacious and spotlessly clean. Staff were extremely friendly and the food, for both breakfast and dinner, was delicious. Highly recommended for a visit to Marrakesh.
6/10
Response from Property: Thank you for taking the time to share your great experience in our beautiful city and our house. We are thrilled you enjoyed our serene oasis and found our location convenient. It's wonderful to hear that our staff made your stay special and that you enjoyed our delicious meals. Your enthusiastic recommendation has touched our heart... We look forward to welcoming you back!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 13, 2024
After walking through a small door Les Jardins de Medina opens up into a wonderful quiet relaxing place to stay. If sitting around a pool is not your thing then there are plant of little seating areas located in the garden areas. The staff were brilliant, friendly, attentive with excellent customer service. The breakfast buffet was very good, and the lunch, snack and evening meal menus had plenty of variety to choose, excellently prepared and decent portion sizes. We had booked a room with a small terrace and then steps up to the private sun terrace. The room was a decent size, the bed huge and extremely comfortable. I like to stay in places with a gym and the one here was an open air facility, with some cardio machines and free weights. We loved our time here and certainly hope to return for another relaxing holiday.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 10, 2024
We were thrilled with our decision to stay here. The pool never felt crowded and is perfectly sized and apportioned. The beautifully green and lush interior, complete with a bubbling fountain and floating fresh flower petals, was a welcome respite after a busy day exploring. Les Jardins is well designed and well maintained. Its charm and character differentiate it from a generic luxury chain that might score closer to perfection while falling short on personality. Staff were professional and friendly without exception. Our sultana room was spacious, with windows opening to the swaying green leaves of trees and a fresh breeze floating over ample outdoor seating that spread over two sides. (It did require ascending a short flights of winding stairs.) It is a 15-20 minute walk to many of the main sights (Bahia Palace etc.) but we always welcomed the interesting walk and enjoyed being nestled away from the sounds and rush of the Jemmaa el-Fnna.
Guest User
Stayed in Dec 2024
Other
1.0/5
Posted on Dec 1, 2024
Bar service was dreadful. Dinner was very average and breakfast was lacking any fresh fruit, even though the juice bars in the square were over loaded with pineapples and mangoes. Eventually we got some very unripe pineapple. Staff were very average. The pool is very cramped and the surrounding sun chairs make it more like a third class cruise liner.
SimonR248
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 19, 2024
Have been lucky enough to travel to Marrakesh a number of times over the years and have stayed in a number of different hotels/riads. In the past have always compromised using a smaller Riad when wanting to be central and then larger hotels that tend to be on the outskirts when looking for some relaxation by the pool. Les Jardins de la Medina is a real find as it is the best of both worlds. Fairly central (20 min walk to the main square) but also has a beautiful garden and a large pool (by Moroccan standards). Rooms are lovely and the staff and facilities are superb. If I do return again to Marrakesh then this is where I will be staying and I would be happy to recommend it to anyone who is looking to spend some time in this wonderful city.
Response from Property: Thank you for sharing your delightful experience with us! We're thrilled to hear that Les Jardins de la Medina provided you with the best of both worlds, offering a central location with the tranquility of our gardens and swimming pool. Our team takes great pride in creating a welcoming and relaxing environment. Your recommendation has touched our heart and we look forward to welcoming you again on your next visit to Marrakech.