Best Hotels near Igreja Nossa Senhora das Candeias, Marracuene

We have read the other reviews on this hotel and wonder which place they stayed - different hotel from us? Firstly the staff. We only speak English and had no problem whatsoever communicating with the staff -with whom we interacted on many levels. When we arrived our booking was not evident - it was booked for us less than an hour before by our insurance company. Two gentlemen sorted this out and I was shown me to our room. I was very impressed. Admittedly it did appear that we had been given a free upgrade but nonetheless it was very nice. Yes there are a lot of light switches but they are not that hard to figure out. The balcony was indeed a bonus. We had to spend a lot of time in the room as I had just come out of hospital after an unplanned operation on my ankle following an accident and we were waiting for flights home to be arranged. We stayed at the Gloria for 4 nights and thoroughly enjoyed our stay. We thought that the choice of food for breakfast was excellent. Obviously we only sampled small parts of the menu but there was an extensive choice. Maybe we have bland taste as suggested by others but we thoroughly enjoyed the Chinese food in the restaurant. We ate one night at the Italian restaurant next to the shopping centre behind the hotel. This was also nice. I was unable to access the shower in our room properly due to my injury and asked for a plastic garden chair or similar. The lovely lady on reception arranged for a chair to be sent up. I said it was not suitable as it was too grand and would be ruined if it became wet. I was told it was a ”small sacrifice to make for a guest”. Exceptional customer service. In the end we managed to use the chair without getting it wet by using bin liners over it but the sentiment that it did not matter if I ruined the chair was greatly appreciated. We have absolutely no negative comments to make about the staff. High praise from us. Thank you.

The place was nice comfortable, the guy at reception is really nice and helpful. Location if you're looking to be in the downtown hustle and bustle area is key. The only bad experience was the cleaning stuff searching through my stuff and making it obvious that someone was looking for cash coz my passport was not taken, so if management can address this with the cleaning team.

The best and possibly the most expensive hotel in the area, with relatively large rooms and the seaside.

As a family we stayed at the Polana recently . It was an uplifting,enjoyable experience for all of us from the youngest (3) to the oldest . The hotel is truly a grande dame in sparkling condition .The staff are super obliging and the chef and his staff excel. Highly ,highly recommended

Booked in by my company on a layover in Maputo. When we checked in we were told the elevator was broken and our rooms were on the 11th floor !! Room was was very shabby. Broken window, mould in the bathroom, broken wall sockets NO toilet paper. Not worth the $83 charged for the over night stay and in fact would never stay here again. WiFi was terrible and hardly able to connect. Would not recommend this place, nothing in this place relates to VIP !!! Avoid it.