Hotelux la Playa Alamein

Perfect location, you have a view of the sea whenever you go. the beach is clean. Staff is so friendly and decent. They have an underground parking which is great. Breakfast is fresh and delicious. Service is overall 10/10

Unfortunately after a long drive , I discovered unliveable building “ please. Do not consider it hotel”.couple of staff sitting playing with their phones . Lifts out of service. 90% of the outdoor furniture are broken unusable. No food service or restaurants available as advertised. Exposed electric wires a long the beach footpath Dirty unusable swimming pools with no service Manger is not caring about anything except collecting the money with one excuse we are cutting the expenses.

The rooms are acceptable but they have some problems such as the lack of facilities in the rooms and the blackout of the curtains is not good. Some light coming in from the curtains may cause you discomfort when sleeping. There's no WiFI in all rooms (I have never seen it in any hotel before). It wasn't a problem for me but it may be a big problem for some people. There was a problem in the bathroom of my room when I arrived but it was solved. The private beach of the hotel is very good and all the rooms are close to the beach and the view is good and this is the best thing in the hotel. The staff's who were working in reception were very good and friendly(only on reception), but there was some delay in responding to requests. There is also another negative aspect of the hotel and that it is very far away and there are no services near it such as pharmacies,restaurants or a supermarket , If you wanna go out, you need to order a car a long time before you leave due to the distance of the place and the security of the area. The security of the place is very bad with Uber or taxi drivers. The waiting period may reach more than an hour for the to make the drive enter there's no reason and i don't know why they making the cars waiting all this time (this is the worst thing in the hotel), caused me a lot of delay. It's very easy for the hotel to put a small bus or a golf car to service the guests and take them outside the hotel area or make it easy to access Uber and taxis It will be a good hotel for a short stay vacation, but not for a long stay. It needs some some attention and care, simple things but important and it come be a great hotel , such as but Wi-Fi in the rooms and they need to have a golf car very simple stuff but important

Great location, with an amazing view of the North Coast Beach, Mr. MOUSTAFA FATHI was very friendly and impressive. He managed our check-in issues very professionally in just a few minutes, with a very satisfactory solution and an amazing smile. (Unfortunately, I had a problem with my phone, so I lost his photos)

The worst food and restaurant ever I have ever seen poor quantity and quality reptead complain but was invain I dont recommend it all زفت زفت زفت The deputy manager of the hotel didnt even try to solve the problem of the food Rooms are clean House keeping are friendly