This hotel is nice, modern, and potentially comfortable. Bed was comfortable, breakfast was tasty and varied. We have 2 complaints, and these could have been the fault of a single housekeeper, but they certainly made our stay less pleasant. When we arrived at our room on a December night, the heat was off and it was 57 degrees. Every surface of the room was so cold, especially the bed. We have since learned that this is not their policy—rooms are to be kept at 68 degrees—so someone messed up. Another housekeeping issue was that although we received clean towels on the second day, they failed to make our bed, and the manager said they should have done that. The manager and head of housekeeping took our concerns seriously and were very professional, but that cold room was really uncomfortable.