Guest User
August 29, 2023
4 star hotel? I'm sorry but it barely deserves two, just for the location and cleanliness of the rooms, for the rest it is absolutely to be discarded. I'll start by saying that there were 4 of us, and specifically 4 guys. Which they took advantage of to make fun of us from the first moment. Moral of the story, booking in June well in advance, we arrive there and our SEA VIEW SUITE, paid dearly and bitterly, was not available but obviously without telling us the truth from the beginning, that is, that it was still occupied... they contradicted each other them at the reception, each a different lie. They placed us in two different rooms, a tiny one where two bags couldn't fit, this at 5pm on the first day, our room was given to us after a day and a half and so I can imagine the inconvenience, especially due to a question of timing and of accommodation in your room. Since after the first night we had to close our suitcases and then move to the one we booked well in advance. Having said that, no apologies on their part, they didn't make themselves available for anything (I'm talking about the owners) and the staff at the reception, very cold and detached and at the end of the stay they even had the courage to say in a rude way obviously that there was no no inconvenience was created, but on the contrary they had been too good to us, even giving us two rooms.. Furthermore, not at all hospitable, not at all useful for various information on the place etc.. Ahh and in all of this the swimming pool was not very well looked after. everything, both in terms of cleanliness and 'furnishings' and the very poor breakfast with tables always dirty, I reiterate that it doesn't deserve 4 stars at all. NOT RECOMMENDED AT THE MAXIMUM
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