StaysPro - Venice Beach Luxury Apartments Minutes to the Marina and Santa Monica

Spacious but needs some upkeep The location was central and the apartment was clean and spacious, and our host was communicative. However, the AC wasn’t working, we had trouble with the washer (it wouldn’t drain) and not all windows had curtains. Checking out was complicated bc you need the keys to exit the building (but then had to return them to the unit). Contactless checkin would have been preferred too, especially since our flight arrived so late.

The representative made me pay again with another credit card even though I already payed for the unit with another credit card and they were going to refund somehow on a discontinued credit card … I have never had a more confusing experience with ******* before and I have concerns about the ******* representative not knowing I paid before and demanding I paid with a receipt

Monica was very responsive. We met up about 45 minutes early and were accommodated. Area was hard to navigate. Unit is above gas station. Bedroom with direct view of gas station was missing blinds on lower half of window. Had to use a blanket fir privacy. Thin towels and wash clothes. Luckily we had our own wash clothes. Broken lamp shade on large balcony. Stench from trash center across the hall. Long walk from parking garage to unit. No air conditioning in the hallways. 2 elevators did not work. Hot tub jets did not work until end of our 3-4 day stay. The apartment is spacious and the layout is great. Pics do not totally reflect the unit. I cleaned the unit and besides mopping upon arrival and departure, I probably left the place cleaner than when we arrived. This is not unusual for seasoned travelers. We pay attention to details that moat people would miss. These are the reasons for my 3.5 star rating.