7 Reviews
Hotel Weißes Roß
Marienberg|0.23km from Marktplatz Marienberg
Hotel Weißes Ross Marienberg Erzberge A small city hotel 100 metres from the market. Ordinary, clean, cozy rooms, a small sauna, bar, restaurant and delicate kitchen offer a good starting point to froze all possibilities of winter sports in the surrounding area. Four stars are not five stars, but they must also be defended/realized on a continuous and comprehensive daily basis. Server in Leggings, relaxing hygiene measures (on the second day no gloves for guests at breakfast buffet, staff temporarily without mask), extreme kitchen smells throughout the hotel due to open kitchen traction, No water donor or bottles of mineral water in the sauna area, reception often silent and dry, up to the exodus baked slices bring some points of decline and unfortunately allow only 3 stars. A look at the guest review would also have revealed here that our son is not 7 but 15 years old and does not need a ”pittiplatschmenu”. Also the constant requests of guests for breakfast for coffee, coffee seed, Success etc are unnecessary. On our table for dinner, flowers were untouched with sadly hanging heads throughout the period. The service must take this in mind and ensure continuous refreshment. Here the house could be safely inclined and quickly reach the 4-star level.
