Ensana Hvězda - Imperiál - Neapol
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1 night
1 room, 2 adults, 0 children
All properties in Marianske Lazne
Ensana Hvězda - Imperiál - Neapol
No. 3 of 4-Star Select Hotels in Marianske Lazne
Goethovo náměstí 7, Marianske Lazne, Karlovy Vary Region 35301, Czech Republic
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Highlights
Airport pick-up available
Pets welcome
Lots to doAmenities
Golf Course
Indoor swimming pool
Skiing
Horse Riding
Hiking
Sauna
Spa
Massage Room
All amenities
Property Description
A stay at Ensana Hvězda places you in the heart of Marianske Lazne, steps from Marienbad Museum and Municipal Museum. This family-friendly hotel is 0.1 mi (0.2 km) from Church of the Assumption of the Virgin Mary and 0.2 mi (0.3 km) from Colonnade by the Singing Fountain.
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8.4/10
Cleanliness8.5
Amenities8.3
Location8.5
Service8.3
All 7 reviews
Surroundings
Airport: Karlovy Vary Airport
(40.8 km)
Train: Marianske Lazne-mesto Railway Station
(3.0 km)
Train: Planá u Mariánských Lázní
(17.8 km)
Landmarks: Ambrožův pramen
(200m)
Landmarks: Kolonáda Karolinina a Rudolfova pramene
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Imperial-Superior Plus Single Room with Wellness and Fitness Access
1 Single bed
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
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3
Hvezda-Premium Double Or Twin Room With Wellness And Fitness Access
1 Double bed or 2 Single bed
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
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4
Hvezda-Junior Suite With Wellness And Fitness Access
2 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Check Availability
Neapol - Superior Double Or Twin Room With Wellness And Fitness Access - Annex
1 King bed or 2 Single bed
Has window
Non-smoking
Refrigerator
TV
Heating
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6
Hvezda-Premium Single Room With Wellness And Fitness Access
1 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
Private toilet
Check Availability
6
Imperial-Superior Plus Double Or Twin Room With Wellness And Fitness Access
1 Double bed or 2 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Check Availability
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Guest Reviews
8.4/10
Very Good
7 reviews
- Cleanliness8.5
- Amenities8.3
- Location8.5
- Service8.3
Average for similar properties in Marianske Lazne
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. IDR 19,962). Trip Coins can be used to save instantly on room rates.
Review summary
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Environment and Location: The hotel is situated in a prime location, offering views of historical sites such as parks and churches. Guests appreciate the beautiful surroundings and the easy access to nearby attractions, enhancing the overall experience.
sasiton
September 20, 2025
พนักงานพูดจาใส่อารมณ์ ดูหงุดหงิดตลอดเวลาแถมพูดภาษาเยอรมันนินทาลูกค้าต่อหน้า บังเอิญเราฟังภาษาเยอรมันออกยอดแย่มากพนักงานต้อนรับ ไม่คิดว่าโรงแรม4ดาว จะอบรมพนักงานได้ยอดแย่มากๆ ไม่มีความยิ้มแย้มแจ่มใส บอกได้คำเดียวว่า ห้องนอน นอนสบาย สะอาด แต่พนักงานยอดแย่ ไม่คิดว่าจะกลับไปนอนโรงแรมนี้อีก เพราะพนักงาน เราไม่ใช่คนที่ต้องมาเอาอกเอาใจหรือต้องพูดไพเราะด้วย แต่อยากขอเถอพนักงานต้อนรับ คุณทำงานในโซนต้อนรับ เวลาลูกค้าพูดกับคุณปกติ ได้โปรดพูดให้ปกติธรรมดา ไม่ใช่เหมือนอารมณ์เสียตลอดเวลา ถ้าไม่สนุกกับการทำงาน อย่ามาใส่อารมณ์กับลูกค้า
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Heiner
May 31, 2023
sehr angenehmer Aufenthalt. Das gastronomische Angebot entspricht nicht dem Anspruch des Hauses. Qualtäts des Frühstücks und Abendessens verbesserungswürdig. Sauna und Wellnessbereich unter Standart.
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MARIA
August 19, 2024
Μας ειχαν δωσει ενα δωμάτιο το οποιο δυστυχώς ειχε 24 ωρες το 24ωρο ενα βουητο.θα μπορουσα να τον περιγραψω οπως ο ηχος απο εναν απορροφητηρα. Η τουαλέτα δυστυχώς δεν ηταν πολυ καθαρη!Ειχε γινει και ενα μπέρδεμα με την κράτησή μας σε σχεση με την κατηγορία του δωματιου μας.Ενω ειχαμε πληρωσει χρήματα για ενα συγκεκριμένο δωμάτιο με επισήμανση διπλο κρεβάτι απο την *******, μας ειχαν πει απο το ξενοδοχείο πως δεν γνωριζαν και ειχαν αλλη ενημέρωση για χαμηλότερη κατηγορία με λιγότερα χρήματα φυσικα .Μετα απο απαίτηση μας ,δείχνοντας φυσικα τα email τα οποια αποδεικνυαν την κράτησή μας ακριβως, μας εδωσαν ενα δωματιο καλύτερο απο οτι μας ειπαν ,σε σχεση με αυτο που θελανε να μας δωσουν απο την αρχη.Αλλο οχι φυσικα αυτο που ειχαμε κλείσει απο την αρχη.
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Jürgen
April 16, 2024
Wunderbar, aber …
Positiv: Sehr sauber, freundliches Personal, gutes Frühstück, Büfett am Abend okay.
Städtchen ist fantastisch (Weltkulturerbe)
Nicht Positiv: extrem lange Wege zu den Zimmern, wenn gebucht zu den Anwendungen, zum Speisesaal, dem Römerbad etc. In den unterirdischen Katakomben verlaufen sich viele Gäste.
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Heidrun
October 27, 2024
Gut
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Services & Amenities
Most popular business facilities
Golf Course
Off-site
Indoor swimming pool
Skiing
Horse Riding
Hiking
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Additional charge
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Tennis Court
Bowling Alley
Squash Court
Table Tennis Room
Restaurant
Café
Airport drop-off
Additional charge
Car Rental
Station Pick-Up Service
Additional charge
Children's Playground
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Indoor swimming pool
Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €14.00 (approx. IDR 270,073) Daily. Reservation needed.
Private parking
Additional charge
Transportation
Station Pick-Up Service
Additional charge
Car Rental
Station Drop-Off Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business services
Fax/Copying Service
Additional charge
Front desk services
24-Hour Front Desk
Luggage Storage
Tour/Ticket Service
Languages spoken
Russian
German
Czech
Food & drink
Café
Room Service
Public areas
No Smoking in Public Areas
Elevator
Vending Machine
Health & wellness
Massage Room
Spa
Additional charge
Sauna
Table Tennis Room
Bowling Alley
Tennis Court
Squash Court
Golf Course
Off-site
Ski Equipment Rental
Ski Lessons
Off-site
Ski Passes
Hiking
Horse Riding
Skiing
Fitness Session
Hairdressing and Beauty Center
Fitness Room
Cleaning services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & security
First-Aid Kit
Smoke Detector
Fire Extinguisher
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €18.00 (approx. IDR 347,237) per pet per night
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1819
- Renovated: 2001
- Number of Rooms: 239
Phone:+420-354-6311111
A stay at Ensana Hvězda places you in the heart of Marianske Lazne, steps from Marienbad Museum and Municipal Museum. This family-friendly hotel is 0.1 mi (0.2 km) from Church of the Assumption of the Virgin Mary and 0.2 mi (0.3 km) from Colonnade by the Singing Fountain.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 239 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 239 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Ensana Hvězda - Imperiál - Neapol?
Check-in at Ensana Hvězda - Imperiál - Neapol is from 14:00-24:00 and check-out is by 11:00.What are the check-in and check-out times at Ensana Hvězda - Imperiál - Neapol?
Does Ensana Hvězda - Imperiál - Neapol have a swimming pool?
Yes, Ensana Hvězda - Imperiál - Neapol has a pool.Does Ensana Hvězda - Imperiál - Neapol have a swimming pool?
Are pets allowed at Ensana Hvězda - Imperiál - Neapol?
Yes, pets are welcome at Ensana Hvězda - Imperiál - Neapol, but it is best to call ahead to confirm.Are pets allowed at Ensana Hvězda - Imperiál - Neapol?
How much does it cost to stay at Ensana Hvězda - Imperiál - Neapol?
Prices at Ensana Hvězda - Imperiál - Neapol may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Ensana Hvězda - Imperiál - Neapol?
Which airport is closest to Ensana Hvězda - Imperiál - Neapol?
The nearest airport is Karlovy Vary Airport, just about 43 mins from hotel by car (40.8 km) away.Which airport is closest to Ensana Hvězda - Imperiál - Neapol?
What is the cancellation policy for Ensana Hvězda - Imperiál - Neapol?
The cancellation policy for Ensana Hvězda - Imperiál - Neapol depends on the room type and booking terms.What is the cancellation policy for Ensana Hvězda - Imperiál - Neapol?
About This Property
| Nearest Airport | Karlovy Vary Airport |
|---|---|
| Distance to Airport | 40.76KM |
| Nearest Train Station | Marianske Lazne-mesto Railway Station |
| Distance to Train Station | 3KM |
| Average Price From | IDR2967038 |
| Hotel Star Rating | 4 |