Adeev A
September 23, 2024
1. I am staying here for 2 weeks. I chose a double comfort room for myself alone. But upon arrival I got a slightly larger room, superior. Bathrobe, kettle-tea-coffee, toilet, daily cleaning. 2. I took full board and 24 procedures per week, i.e. 49 in total (laboratory bonus). The food is very good, a large selection for different tastes. (There was never any cottage cheese, but I survived it). There is always tea in the assortment. And this is not in all hotels, experienced people know! 3. The treatment base is diverse. The procedures are carried out according to the schedule, it must be followed. You can buy additional procedures selectively, both in the spa and at the reception, for example, Thai massage, cosmetics for the face. The staff tries to make your stay comfortable. 4. The wi-fi was weak, but after my request it improved. And in general, they respond to comments, it is clear that the top manager of the spa and other responsible persons care about improving service and eliminating shortcomings, it is important to them. 5. The cultural program is not bad, in the lobby of the hotel. There was a piano evening, disco, saxophone, harp. You can dance. 6. Keep in mind that it is possible to request a late check-out, the reception is accommodating to find a possibility. The service is paid, quite affordable. It cost me 50 euros with lunch. 7. I give the hotel a high rating and recommend it to you, you will not regret it! 8. Of course, there were controversial issues, there is still what needs and can be improved. And we talked about this with the top manager. But this sincere participation, sincere and obvious desire to fix and help is very captivating and leaves a pleasant impression. I want to come back again
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