Guest User
April 16, 2024
We had a great visit to Margate, but unfortunately, the accommodation largely detracted from our experience. Our room was on the first floor, directly bordering the lift shaft. This meant that whenever anyone in the building returned to their room, we would be badly disturbed. This happened pretty much every half hour throughout the night, and was impossible to sleep through. We also had a broken mixer in our shower, which meant that water only poured out scolding hot or freezing cold. We explained this at the time to the receptionist, and further followed up with customer service who told us they were looking into it - it's been three weeks and we've yet to be contacted. Really disappointing stay.