Polana Serena Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Maputo
Polana Serena Hotel
No.2 of Premium Hotels in Maputo
Av. Julius Nyerere, Maputo, 1380, Mozambique
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Highlights
Ideal location
Excellent service
Sparkling clean
Delicious breakfast
Top local pickShow more
Amenities
Golf Course
Indoor swimming pool
Outdoor swimming poolFree
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
All amenities
Property Description
With a stay at Polana Serena Hotel in Maputo, you'll be a 3-minute walk from FEIMA Craft Market and 14 minutes by foot from Vila Algarve. This luxury hotel is 0.8 mi (1.4 km) from Geology Museum and 0.9 mi (1.4 km) from Núcleo de Arte.
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9.1/10
So very nice. Especially, staff is very kindness.
All 45 reviews
Surroundings
Airport: Maputo International Airport
(6.9 km)
Airport: Inhaca Airport
(33.2 km)
Train: Maputo Railway Station
(5.1 km)
Train: CFM
(8.2 km)
Landmarks: Feira de Artesanato (Handicaft)
(170m)
Landmarks: Parque dos Continuadores FEIMA
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Deluxe twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
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2
Deluxe Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or shower
Wi-Fi in room
Check Availability
8
Executive Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
5
Standard Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Executive Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Terrace
Balcony
Wi-Fi in room
Check Availability
2
Deluxe queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
TV
Wi-Fi in room
Hair dryer
Check Availability
1
Executive Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Terrace
Bathtub or shower
Balcony
Wi-Fi in room
Check Availability
8
Deluxe Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Standard Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or shower
Wi-Fi in room
Check Availability
Prime Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Hair dryer
Check Availability
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Guest Reviews
9.1/10
Great
45 reviews
Verified Reviews- Cleanliness9.2
- Amenities8.8
- Location9.2
- Service9.2
Average for similar properties in Maputo
AI Summary
The property features a picturesque location by the sea with easy access to amenities. Guests enjoy a rich breakfast and top-notch service. However, some may find the rooms lacking in modernity.
גיל מלמד
May 22, 2024
Maybe the most beautiful hotel I have ever stayed in when it comes to the exterior and sone of the interior... All very authentic. The room was comfertavle and breakfast was great, let alone the breakfast dinning area and setting. Service and care to details was very good but could be somewhat improved....
Nikovic
September 12, 2024
So very nice. Especially, staff is very kindness.
Guest User
October 19, 2024
Great service.
Guest User
March 25, 2024
Thank you for your hospitality!
Guest User
February 6, 2025
A hotel with the history of Polana and a 5-star rating must have the best-kept pool area. You should pay attention to the mosaic flooring, as some of it is broken, and in addition to showing that the facilities need maintenance, it is also dangerous.
The cushions on the sun loungers need to be replaced, some are torn, some are stained, some have broken zippers and almost all of them have the sponge sticking out! Now this gives a sloppy look and not worthy of a 5 star hotel. They should also change the sun hats, some are broken and torn and others belong to a beer brand - Stella Artois!!!
The meals are nice but very slow, we ended up waiting an hour for two soups and two sandwiches!
Original TextTranslation provided by Google
Rebelo Relvas
July 2, 2024
The service is extremely friendly and strives to please the customer, from reception to other areas (swimming pool, gardens, bar, restaurant, etc.).
As for the rooms, if you have the opportunity, stay in a room with a sea view. They are spacious, with large balconies and have all the amenities that allow for a comfortable stay. Impeccably clean, good mattress, pillows, bathrobes and perfectly working minibar. The decoration of the rooms, as indeed of the entire hotel, is very pleasant, however, care must be taken not to neglect its modernization/maintenance with regard to small details (walls, shower glass, wood, etc.) .
The breakfast is one of the most complete and quality (both in terms of offering, products and service) that we have experienced in Africa and, even, compared to many 5* European hotels.
Good location within the city of Maputo, the hotel restaurant has a good menu, and there are several restaurants in the area with very good options.
Original TextTranslation provided by Google
Guest User
October 21, 2024
The classic hotel overlooks Maputo Bay as soon as you open the door, and the sea breeze is very comfortable.
Original TextTranslation provided by Google
Greg233
September 13, 2024
The hotel environment is very good and clean, with a sense of history. The front desk service is very enthusiastic. The surrounding area is relatively safe, and it is located next to several Nordic embassies. The breakfast is quite rich.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Indoor swimming pool
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Free
Airport pick-up
Additional charge
Bar
Tennis Court
Restaurant
Airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming pool
Opening times
Outdoor swimming poolFree
Pool with view
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Portuguese
Afrikaans
French
Spanish
Kiswahili
German
Food & drink
Snack Bar
Bar
Lobby Bar
Room Service
Health & wellness
Spa
Additional charge
Tennis Court
Golf Course
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Turkish Bath/ Hammam
Public areas
Barbecue
Additional charge
Garden
Smoking Area
ATM
Cleaning services
Dry Cleaning
Ironing Service
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Meals Available
Children's Pool
Business services
Multi-Function Room
Meeting Room
Additional charge
Business Center
Accessibility
Stair-Free Property Entrance
Safety & security
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1922
- Renovated: 2010
- Number of Rooms: 131
Phone:+258-21-241700+258-842417000
Email:reservations.polana@serenahotels.com
With a stay at Polana Serena Hotel in Maputo, you'll be a 3-minute walk from FEIMA Craft Market and 14 minutes by foot from Vila Algarve. This luxury hotel is 0.8 mi (1.4 km) from Geology Museum and 0.9 mi (1.4 km) from Núcleo de Arte.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Varanda All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Varanda All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Polana Serena Hotel?
The check-in time at Polana Serena Hotel is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Polana Serena Hotel?
Does Polana Serena Hotel have a swimming pool?
Yes, Polana Serena Hotel has a pool.Does Polana Serena Hotel have a swimming pool?
Are pets allowed at Polana Serena Hotel?
Unfortunately, pets are not allowed at Polana Serena Hotel.Are pets allowed at Polana Serena Hotel?
Does Polana Serena Hotel provide breakfast?
Yes, guests at Polana Serena Hotel can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian. Does Polana Serena Hotel provide breakfast?
How much does it cost to stay at Polana Serena Hotel?
Prices at Polana Serena Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Polana Serena Hotel?
Which airport is closest to Polana Serena Hotel?
Maputo International Airport is the closest airport to Polana Serena Hotel, and it is about 18 mins from hotel by car (6.9 km).Which airport is closest to Polana Serena Hotel?
What is the cancellation policy for Polana Serena Hotel?
The cancellation policy for Polana Serena Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Polana Serena Hotel?
About This Property
| Nearest Airport | Maputo International Airport |
|---|---|
| Distance to Airport | 6.93KM |
| Nearest Train Station | Maputo Railway Station |
| Distance to Train Station | 5.07KM |
| Average Price From | SAR1322 |
| Hotel Star Rating | 5 |