Fairfield Inn & Suites Mankato

I booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs. Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business. We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner. I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called "omelettes") was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.

We booked a regular king room, but we put in a handicapped roll in shower room. Room smelled likemildew, especially in the bathroom. Definitely was not a $250 room.

Charged $3 for parking on an outside lot, nothing special. Room stunk like bleach, Wallpaper peeling off wall in bathroom, caulk on wallpaper, breakfast poor. This was Best Western, not Marriott quality.

This hotel needs some serious updates and sound proofing. ADA toilets and walk in showers. Mattresses updated. We have stayed in other Fairfield's and the updates are wonderful. You should be able to expect same everywhere.

The staff were extremely nice and helpful. The room and the lobby were clean. We loved the breakfast and the option of waffles.

Charge for Parking? Not acceptable Room was comfortable and linens were clean. Service was good. Be careful, they charge for parking!! I complained because I have ADA plates and got it refunded but it was charged to my card without my approval.