Guest User
July 9, 2023
I arrived because I had a reservation and they did not let me store the bicycle in the room because the accommodation manager does not allow it, taking into account that I stayed there more or less 2 months ago and there was no problem keeping the bicycle in the room. room. I find it retrograde and incredible to stop billing and lose a client for such a simple thing. I just arrived at another hotel in the city and they couldn't believe this had happened to me. They damaged the good experience that some of their employees had by someone who does not understand what it means to provide good service.
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