Manila Santa Cruz Hotels

Cleanliness is on point. Customer service is outstanding. Experience is always very satisfactory. This is our second home. The staff are like family although we miss Jason this time but we are very happy he gets to take a well deserved vacation. Of course we will always come back. I was able to do my quick Binondo foodtrip this time. Though the food in the Coffee Club are a must-try.

Satisfied with the stay for a night. Comfy bed and nice room. Buffet breakfast was super ok there are varieties to choose from.

My family booked 2 rooms for 2 nights for my brother'sgraduation. Fersal Hotel is by the intersection near UST so be ready to hear firetrucks, ambulance, and cars honking. Convenient to walk outside even at night. They will not automatically clean up your room so make sure to put the ”Make Up My Room” signage on the door handle. We forgot to do so but the staff accomodated our request to fix our room when we arrived. Additional bed cost 700pesos. They have parking space for 5 cars and it is first come first serve basis. The room has a light smell probably coz it is a bit old. My mom remarked that the hotel probably needs to change their curtains so it will look a bit new. Both the air-conditioning and fridge looks old but it kept us frozen to the point that we have to turn it off. They also have dormitories for 2 pax for 10k-15k per month. The housekeeping lady (Ms. Tere I think) was nice and very accommodating.They has toothbrush, toothpaste, soap, shampoo with conditioner, cotton buds, towels, hangerss, electric kettle, coffee, tea, and pitcher (you will need to get water by the dispenser near the elevator). Good stay so far. We'll probably book this again.

We advance requested for a early check-in and they agreed as early as 7:30am as long as we check-out the same time. We are a loyal customer of this hotel. But the food was not a buffet well what do we expect from the price that we paid for break fast.

Room is clean but the pool must be cleaned frequently. Buffet is not much. Location of of hotel is accessible as it is close to the train station.

A relatively new hotel, good in every aspect! Clean and tidy, good service, complete facilities, refrigerator, humidifier, air conditioner, slippers, toiletries, etc.! Close to residential areas and schools, average location, need to walk one kilometer to the mall! More than one kilometer away from Chinatown! There are churches and basketball courts nearby! After the sun sets, fences are erected at both ends of the street, children hold basketball games on the street, devout believers hold small outdoor gatherings, and children play in the streets

Had a little vacation. Was looking for a place that is very accessible to our destination, and this is the best hotel.

Like it very much👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 👍👍👍👍👍👍👍

The hotel is a bit old, but the location is good and there are many delicious snacks nearby. Worth looking forward to.

It is indeed compact enough and suitable for backpackers to stay for one night. I arrived too late and there was no hot water, so I could only take a cold shower. It is a few minutes walk from Bambang Skytrain Station.