Go Hotels Ermita, Manila

Go Hotels Ermita, Manila Reviews

Go Hotels Ermita, Manila

1430 A. Mabini St, Manila, PhilippinesView Hotel Details
Go Hotels Ermita, Manila
Go Hotels Ermita, ManilaGo Hotels Ermita, ManilaGo Hotels Ermita, Manila
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1 night

Go Hotels Ermita, Manila Guest Reviews

4/5
Very Good
509 review
Verified reviews
Location4.3
Amenities3.7
Service4.0
Cleanliness4.0
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All Reviews(509)
Positive reviews(470)
Reviews with photos/video(139)
Awesome stay(96)
Great value for money(23)
Convenient for shopping(22)
Great location(17)
Easy to get around(15)
Average sound insulation(13)
Comfortable bed(9)
Many dining options(8)
Negative reviews(39)
Vic d’SocialWalker
Standard Twin Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The staff is very accommodating and the hotel room is good as well as the other amenities. The hotel location is nice too, cause it’s near the Mall.
Anonymous User
Standard Queen Room
Stayed in Jun 2024
Friends
11 review
4.5/5
Great
Posted on Jun 3, 2024
The place is quite clean and accessible. Friendly staff wish there were free toothbrush and hairdryer. Overall good experience.
Response from Property: Dear Valued Guest,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Anonymous User
Standard Twin Room
Stayed in May 2024
Friends
10 review
5.0/5
Outstanding
Posted on May 30, 2024
It’s nice and comfy big beds. The location has lots of places to eat outside. Overall, it was a nice stay.
Response from Property: Mabuhay! Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook pages and website for promos that you might be interested in. Looking forward to seeing you again soon. Thank you! Sincerely, Bernadethe Catembung - Duty Manager Go Hotels Ermita
Guest User
Standard Queen Room
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on May 6, 2024
So far it’s a nice place to say, however they need to clean properly there rooms and bathrooms. If you want to keep your customers to be comfortable please make sure to clean the rooms, side of tables, floors, even bathroom as well as make sure to change your linens because what we got has stain but we didn’t ask FO to change it. But please make it clean. That’s all what i can say. Overall it’s one of the hotel that i like but please maintain cleanliness.
Response from Property: Mabuhay! Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team, we would like to apologize for not meeting your expectations in regards to your rooms. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. Thank you and safe travels, Bernadethe Catembung– Duty Manager
Anonymous User
Standard Twin Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 26, 2024
great staff...great place...affordable and easy access to all transportation... a place where you could stay and relax. cleanliness is good and rooms are so cold...
Response from Property: Dear Valued Guest,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Ceddie H
Standard Queen Room
Stayed in Apr 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Apr 19, 2024
What I really like about all go hotels are their free water dispensers. Our room is just very similar to any go hotels coz weve been already to Go hotel timog, north edsa and mandaluyong. They really got a small shower area and the water spill out the glass. Nevertheless, ill keep coming back.
Response from Property: Mabuhay!Thank you for your feedback. It is our pleasure to provide the best possible service to our guest and we are glad that this commitment reflected on your recent visit. We are looking forward to serve you again. Have a wonderful day!Kind regards and safe travels,Bernadethe CatembungDuty Manager
Guest User
Standard Twin Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Its a pleasure to stay at gohotels ermita. Very clean and accessible to everything and to airport and mall of asia. Surely I will book again at here soon when I came back. The only bad comment is the rooms are not sound proof.
Response from Property: Dear Valued Guest,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon! Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Vanessa
Standard Twin Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 19, 2024
loved the place, staff were friendly. walking distance to robinsons.
Response from Property: Mabuhay! Dear Gues,. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Thank you! Sincerely, Bernadethe Catembung - Duty Manager Go Hotels Ermita
Guest User
Standard Twin Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
You are part of my success. Visa approved!!!
Response from Property: Dear Valued Guest,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!CONGRATULATION!Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Ummamma
Standard Twin Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Satisfied client here 😊
6/18
Response from Property: Dear Valued Guest,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Best Regards,Rosalyn Ramos- AtienzaDuty Manager
JacelynJessica
Standard Twin Room
Stayed in Apr 2024
Business travelers
5 review
3.5/5
Posted on Apr 19, 2024
Good surrounding area And easy to go around with lots of shops And restaurant
Response from Property: Mabuhay!Thank you for your feedback. It is our pleasure to provide the best possible service to our guest and we are glad that this commitment reflected on your recent visit. We are looking forward to serve you again. Have a wonderful day!Kind regards and safe travels,Bernadethe CatembungDuty Manager
TUOANH
Standard Queen Room
Stayed in Mar 2024
Couples
7 review
3.5/5
Posted on Mar 12, 2024
We booked this hotel because it's located next to Robinson Mall. It's only around 30 mins from the airport. The neighbourhood is quite run down. Hotel is walking distant to beach for watching sunset. The internal lobby and common hallways feel like dormitories. The room is more comfortable with shower recess separate from toilet and basin. Just the door to toilet need to be closed to access the basin. The bed is comfortable with clean linen. Room Services is only on request. When request for new towels to house keeping was very slow. In overall it good budget hotel that convenient. Middle Easter restaurant has very good fresh flat bread and hummus. .
Response from Property: Dear Valued Guest,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Mary Jane Magsayo
Standard Twin Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Friendly environment and perfect budget for travellers to roam around in Metro Manila.The room is clean and the sorroundings.Thank you so much for the good service!
Response from Property: Dear Valued Guest,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Nobhie
Standard Queen Room
Stayed in Mar 2024
Couples
3 review
2.5/5
Posted on Mar 12, 2024
No toothbrush and toothpaste. You need to purchase separately from them. Good we only stayed for one night. The pin location is not accurate also. Good that the grab we took made sure we were in the right place before leaving us as it shows on its map that it's still ahead. The room was nice. No free bottle of water but there is a cup provided and there is a water dispenser near the elevator outside our room. We booked here because it was near ermita manila.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated. We hope to have the chance to make it up to you in the future. Best Regards,Rosalyn Ramos- AtienzaDuty Manager
Aleksandr
Standard Queen Room
Stayed in Feb 2024
Couples
2 review
3.5/5
Posted on May 5, 2024
Just a regular hotel nothing special. It was quite humid in the room, especially after you took a shower. If you need a hair dryer it's better to ask for it in advance, because there is a limited amount of them.
Response from Property: Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Thank you! Sincerely, Bernadethe Catembung - Duty Manager Go Hotels Ermita