Guest User
July 17, 2024
At 12:30 in the morning, my husband and I were about to fall asleep when we suddenly heard the doorbell ringing, followed by the sound of swiping the card to open the locked room garden access control, trying to open the window and door to enter the room. Because we have a strong sense of privacy and locked the doors and windows, he did not successfully enter. Accompanied by rapid and violent knocking on the bed, my husband asked three times, "Who are you? What's the matter with you?", but got no answer. I encountered this kind of thing in the middle of the night and couldn't sleep at all. I contacted the front desk to ask about the situation. After 20 minutes, I still didn’t get any feedback, so my husband went to the front desk to check the surveillance system in person. He was the one who promoted the investigation throughout the process. He found that the man had been wandering by the hotel pool for a long time and entered the next room. The hotel responded with "It's very late, tomorrow morning." We'll deal with it later, I'll ask someone to hang out at the door of the room" to prevaricate us.
Finally, in order to ensure that we could sleep peacefully in the middle of the night, my husband rang the doorbell himself and asked how the locked garden door was opened. It turned out that the child next door was playing in another room. His parents called him to come back and sleep. He went to the wrong room. He reached for the access key in the room and opened the door. He opened the window and door to get in. Until my husband asked, there was no reply. , walked out of the room.
After hearing the explanation, we felt relieved. The hotel chose to let things take its course and pass the blame, thinking that everything was the fault of the kid next door and a misunderstanding. Let me ask, if a child in elementary school can reach out and touch the hotel's access control, then why is this door needed? It is originally a garden room with less privacy on the first floor. If there are no locked glass doors and windows, anyone can directly enter your room and come to your bedside in this way. Even the most basic safety cannot be guaranteed. You Why choose this hotel? This incident caused a big shadow for me, and I would like to warn everyone to avoid this type of room and protect their personal safety.
Original TextTranslation provided by Google