Zhenshanmeidexiaoxiaoshijie
January 13, 2024
I don't think I'm a very demanding guest. For a hotel with a price of 100 yuan, as long as I can sleep, everything else is just icing on the cake and dispensable.
The whole experience was very unpleasant. Even though we communicated in advance, we were still given two noisy rooms. How could it be so coincidental that the rooms were under the water tank on the top floor. I couldn't fall asleep because I worked all night. I changed rooms until 1:30 in the morning.
The hotel explained that the top floor was indeed what they considered a "quiet room", and no one had reported the water tank problem before, so the front desk did not avoid it.
After this incident, I gained experience again.
First, the top floor cannot be lived in. If you are not careful, there will be noisy facilities on the roof.
Second, the service awareness of the local hotel industry may not be as good as that in the eastern region, so don't have too high expectations.
Third, my communication with the hotel was fruitless, so I changed to Ctrip customer service to talk. Emotional and financial compensation was in place. You can always trust Ctrip.
Original TextTranslation provided by Google