Vivanta Mangalore Oldport Road - Formerly Known As Taj Manjarun

The staff provides exceptional service, catering to guest needs. The accommodation boasts clean, spacious rooms and a central location near shopping and the sea. Guests enjoy a diverse breakfast menu.

Had a good stay, this being our 2nd visit to this property; the service of the entire staff was really good, including F&B where the food was very tasty, and the services of Ms.Deepika, Mr.Anirudh of the front desk deserves appreciation. Overall a very comfortable stay.

My stay at Vivanta Mangalore was generally pleasant. The room had a lovely ambiance, offering a comfortable and relaxing space, and the hotel itself was impeccably maintained—neat, clean, and organized. However, there were a few aspects that fell short of our expectations. One disappointment was that the gym was under construction, so we couldn’t access it during our stay. The breakfast menu offered a good variety, but unfortunately, the donuts were not fresh and seemed undercooked. Our first experience at the hotel, however, was a frightening one. Upon checking in, we were given a room card that needed to be tapped in the elevator to access our room on the fourth floor. No one informed us about the process, and it appeared that the card was not properly activated. As we tried tapping it multiple times, the elevator suddenly began to jolt, and a loud emergency alert sounded. The lights went out, and we found ourselves stuck inside with no clear cell signal. We immediately tried the emergency phone within the elevator, but no one answered. As minutes passed, our anxiety grew, and we even began shouting for help. After about five minutes of waiting in darkness, the elevator finally opened on the first floor. We went directly to the reception to report the issue. However, rather than addressing our concerns, the staff brushed off the incident. They simply escorted us to our room using another lift, and we noticed that a technician was later working to repair the faulty elevator. This incident was genuinely unsettling, and the indifferent response from the staff left us feeling unheard and concerned about the hotel’s safety measures.