Howard Johnson by Wyndham Toms River

Could have been better!

Hand held shower head broken, no stationary head. Requested handicapped bathroom, chair in shower was an outdoor plastic shower chair. There were plenty of bars to grab in the bathroom which was a plus. Beds were on metal bases, that were noisy when moving about, also on wheels which moved, not very safe. We were in an area that seems to be remodeled, which not bad for a 1 night stay. Upon check in the woman at desk looked like we were bothering her @ 8pm, not friendly. However upon check out the older woman who checked us out was very pleasant, smiling. I must say it was a quiet are, until a woman started yelling out profanities to someone in her room I guess. She did stop after complaints, not sure what happened to her.

My room felt like a college dorm/apartment. Missing light plates on the switches. One coffee cup that was paper to last the four day stay. I checked the beds to see it they were box springs instead of mattresses because they were rock hard with no give. I am sure some people love this place because it was always sold but I think my next trip I will sleep in my car instead

It seems the property is renovating in parts. We were unfortunately in what I assume is the older wing. It just needs updating. The carpet smells like cigarettes and the beds were super hard.

I will start off by saying the POSITIVE aspects of this hotel: Clean linens, tv worked, bed was comfortable, room temp was comfortable, Housekeeping staff were polite and accommodating, two front desk clerks were polite and helpful, which were an elderly lady and an elderly gentleman. NEGATIVE and DISGUSTING COMMENTS: Front desk staff were not friendly or accommodating,The hallway was foggy with cigarette smoke to the point where it was hard to breathe. I asked the desk clerk about all the smoke in the nonsmoking area and he told me that this hotel was not the Radisson. The noise outside the room, in the bar/restaurant and traffic areas was so loud we had difficulty falling asleep. I had to put a pillow over my head to sleep.I asked if we could be moved twice to no avail, just told NO.We would have left but I paid in full when I made the reservation. The sliding glass doors were filthy. The darkening drape did not close all the way bc hooks were missing, the refrigerator literally stunk. Ants were crawling on the nightstand and floor and on a piece of gum stuck under the bathroom sink. The shower curtain had several holes. The side entrance to the hotel was filthy with bags of garbage laying on the ground and the door was filthy. The property was neglected and unkept ,the pool was cloudy and the surrounding area messy and dirty. In our hallway I saw a very shady deal going down and did not feel safe. I am sad to give such a negative but it's all true.

The staff was unfriendly the manager was a creep and a bully. The room was absolutely DISGUSTING my tub was infested with drain flies and the bottom of the shower was sagging and rotten. The toilet was dirty and covered in pee stains when I got there and the toilet wasn’t even attached to the floor. It stopped working two days before I left and they refused to accommodate us then they turned around and told me my deposit was used to pay for a night at the hotel which wasn’t true the manager was nasty and got in my face pointing his finger and made me cry. HORRIBLE EXPERIENCE that place should be condemned

I made a Reservation for a handicapped room. Upon checkin was told it was not available. The night clerk gave away. I find this very concering, that an employee gave the room away with no regard for my reservation & the needs of a guest. My spouse is a double amputee & it is a necessity to have a handicap room. Employees should have an inservice on sensitive to others needs. Another special bonus there was no hot water for showering. When calling the front desk there was no empathy for the situation. The continental breakfast was very sad. No hot water for a cup of tea, batter for waffle was thin, prepackaged cakes were unacceptable. The whole experience was terrible.

Nice size room , easy check in, very quiet inside of the room, great parking and the place was easy to find by gps plus less than 8 miles from my work assignment too.