Suzanne
March 18, 2024
I will start off by saying the
POSITIVE aspects of this hotel:
Clean linens, tv worked, bed was comfortable, room temp was comfortable,
Housekeeping staff were polite and accommodating, two front desk clerks were polite and helpful, which were an elderly lady and an elderly gentleman.
NEGATIVE and DISGUSTING COMMENTS:
Front desk staff were not friendly or accommodating,The hallway was foggy with cigarette smoke to the point where it was hard to breathe. I asked the desk clerk about all the smoke in the nonsmoking area and he told me that this hotel was not the Radisson. The noise outside the room, in the bar/restaurant and traffic areas was so loud we had difficulty falling asleep. I had to put a pillow over my head to sleep.I asked if we could be moved twice to no avail, just told NO.We would have left but I paid in full when I made the reservation. The sliding glass doors were filthy. The darkening drape did not close all the way bc hooks were missing, the refrigerator literally stunk. Ants were crawling on the nightstand and floor and on a piece of gum stuck under the bathroom sink. The shower curtain had several holes. The side entrance to the hotel was filthy with bags of garbage laying on the ground and the door was filthy. The property was neglected and unkept ,the pool was cloudy and the surrounding area messy and dirty. In our hallway I saw a very shady deal going down and did not feel safe. I am sad to give such a negative but it's all true.