To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.2
Cleanliness4.4
Filter by:
Sort by:
All reviews(95)
Positive reviews(88)
Reviews with photos/video(23)
Awesome stay(12)
Friendly owner(12)
Great location(12)
Awesome rooms(7)
Negative reviews(7)
smooth otter
Queen Accessible Room
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Nov 15, 2024
I enjoyed my time in the hotel :)
Guest User
Queen Guest Room
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 31, 2024
Hotel is excellent room and views are lovely. Location is excellent and majority of staff were nice. Only a few issues they give and charge you for doubles in the bar when the menu only gives single prices. The response from the barmaid was you never specified a single when that should be as standard. Also take 50 pound a night for cover in case you spend in the hotel but only refunded 97.60 for the 2 nights. Although we didnโt spend anything on the room. The hotel is super but just those 2 things took the shine of a really great stay.
Francony Milengo
King Deluxe Room
Stayed in Oct 2024
Couples
95 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Everything perfect
Guest User
Twin Guest Room
Stayed in Jul 2024
Solo travelers
2 review
3.5/5
Posted on Aug 28, 2024
I only stayed 1 night so it didnt bother me too much but i noticed the flow of water on the shower was very slow and because manchester is so cold i was hoping for a nice hot shower but the temp was just above warm. There was no slippers like most asia hotels and also no bathrobes or any bathroom amenities. Also, when i checked in the lady just gave me the key card and did not really automatically explain to me any of the hotel or room facilities....it didnt feel that welcome compared to the numerous 4 and 5 star hotels i've stayed at in Asia.
Martinus Aris
Twin Guest Room
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 26, 2024
Excellent hotel near metro tram station with fair price..
Guest User
Twin Guest Room
Stayed in Jun 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jul 7, 2024
Excellent hotel and I really appreciated the lovely room. Swimming pool a nice bonus. Definitely would stay again.
Guest User
Queen Guest Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Sep 9, 2024
Excellent locations and services provided by the Hilton hotel!
SolimanMo
Queen Guest Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Lovely location and very friendly staff. until next time๐
David
Queen Guest Room
Stayed in Sep 2024
Couples
1 review
3.5/5
Posted on Nov 2, 2024
Not so pleased. Room service was not great.
Guest User
Queen Guest Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Couldn't fault this hotel, everything was was good.
Guest User
King Deluxe Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Amazing customer service and excellent views from the city centre
Dhari
Twin Guest Room
Stayed in Jun 2023
Family
8 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Very nice location and clean rooms.
I really enjoyed the stay
And the receptionest Mr. Kaiser was professional and made the stay better in all aspects.
Anonymous User
Queen Guest Room
Stayed in Apr 2023
Couples
1 review
3.5/5
Posted on May 8, 2023
Stayed for 2 days. Requested a room with a bath tub by email. Was told an accessibility room will be provided. Said I did not want an accessibility room and it was confirmed. Got to the hotel and was given an accessibility room due to upgrades not being available. Then noticed the room air conditioning was not working even though a member of staff looked at it. On the 2nd night the hotel staff moved us to another floor. Apparently they were aware of complaints with the air conditioning but did not say or do anything about it. The staff were good with resolving the issue but were not proactive in avoiding the issues.
AERSON Jaime
Queen Guest Room
Stayed in Aug 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Very nice staff
GMac
King Deluxe Room
Stayed in Nov 2023
Couples
86 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Lovely NYE in Manchester and a good stay. Breakfast was outstanding