OYO The Pleasant House

This is a scammer, fraud. Disappointed not even hotel it's a private home under refurbishment Also the service was not provided. He said the room I booked is not suitable and I should pay to upgrade and he not refunding my pay . I will surly see to the bottom of this.

Got there, no signage to indicate if it was the "pleasant" house at all not much lighting outside but that didn't matter as there are no signs Room wasn't ready which considering it's literally the room that enters directly into the communal lounge and entrance. And next to the seat where the "host" was sitting. Not very clean at all. Lighters and bits of ash on the coffee table. (Non smoking) Smelt of ****. Communal kitchen in the front room which was a state. Was asked to wait until host sorted the room. (Bedding and towels) Took 20 mins. Then to be shown the room...... Small room with no windows. No fire escape signs or actual fire escape. With a wardrobe and a unit. Double bed that felt like the mattress was made of cotton wool. With a single bed right next to it. No TV . Plug sockets hanging off the wall. Walls were littered with hairs and mucus stains all over. Literally sat on the bed for 10 mins while I charged my phone enough to book a different hotel as there was no chance I was risking my health and safety in the "pleasant house" the only thing pleasant was the walk out to the v lodge about a mile away. Ten pounds more but a million times the quality. Then to be told I couldn't cancel the booking and to have to report the state of the place to claim a refund. Literally checked in waited 20 mins for the room to be prepared and spent 10 mins (purely for a power point to charge my phone so I could book alternative accomodation. This place should be less than 1 star at the price of an ibis or similar it's shocking. Literally a room and a bed. Shower was not in the room it was a communal bathroom. Judging by the state of what I saw. there wasn't a Chance I was even thinking of even looking in there. Didn't notice any condiments but would you want to drink from a cup supplied from this place? I think not. Terrible experience.

Told to arive at 9pm which we did , only as Ramadan there was no one there 25 min later he turns up, not really a problem, then puts my work colleague i n a room which to use the bathroom he has to walk through his family space a kid u not , said we would leave i f no other room available. Another room allocated, then on to my room , all looked well till the rain started , then i discovered the Hole in the roof it pi%%ed in NO SLEEP AT ALL., 12hr shift the following morning ! Knackered is an under statement, then used the bathroom.in the morning only to find the water that had leaked in through the night dripping through the bathroom ceiling, The floor was soaking I put it down to some one using the shower at first, so while I am sitting on the pan am getting soaked lol, look i get its a contractors hotel at best, but this was pushing it. Contacted for a refund no ans by email or phone,