Laura T
September 19, 2024
This was our second time back in about 5 weeks, we also stayed in August for a week. Honestly it was the best holiday. The staff are so friendly and go above and beyond, including the Shisha guy, Ali on the bar who always remembered our order without the need to ask (no ice!) Our criticism would be the management need to do more, especially when following up on things we have said and spend less time micro managing the staff. Especially on the gala night, they work so hard to get everything set up. Our holiday was made the best by two people particularly. Eray, who was always coming to make us happy and Umut. Umut went above and beyond to make our stay special, he always chatted with us and went out of his way to ensure our nights were amazing. Although we didn't win the bingo, cher-ching! We may not be back again but we hope they see this and want them to know how much we appreciated their time and company and we will miss them! Finally, great kebaps!!!!! Laura & Natalia xx