Stanbrook Abbey Hotel, Worcester

Spent pleasant couple of hours having drinks and canapes in the sun. Great music from Kit who is studying at the Birmingham School of music. Food was delicious and all the staff were very welcoming and attentive and a credit to the hotel. Will be back very soon.

We had our wedding here and everything was perfect from start to finish. Our rooms were lovely, food is great and staff are very helpful!

Superb place to pop in for a coffee or a bite to eat in the bar between 10am and 10pm. Nice and peaceful and relaxing. All the staff are superb and right up to the General Manager they are all welcoming and make you feel at home. Nothing seems to be too much trouble for them, they are all a credit to the Hotel. Bar menu offers a great choice of food from a light snack to full meal. With the option (depending on time/space) of eating it in the main restaurant. We will be back soon.

I surprised my wife with a night away here for her birthday and it was fantastic, the food was amazing, our room was gorgeous and every member of staff was very friendly and attentive. The hotel itself is stunning as well. We will definitely be back. :)

We took advantage of a three day deal that included a bottle of champagne on the first night, afternoon tea on the second night and a three course meal on the third night. The hotel was fairly quiet when we visited which had the advantage that we were upgraded us to a suite that had a balcony overlooking the grounds. We were intending to just have a bar snack on the first evening but having looked at the restaurant menu we decided to have a three course meal. We had eaten here a few years ago and although the food was OK it did not really stand out and we generally ate from the bar menu. I'm assuming that a new chef has changed things as all the food was excellent, we ate in the restaurant twice and I has the same venison main course as it was so tasty and melted in the mouth, we both enjoyed the crab and scallop starters and the chefs take on the back forest gateau was really different. All the staff on site were really helpful and helped make our stay special. The design of the hotel is unique as it was formally a convent with its own church to explore and has interesting grounds with a pond overlooked by a two seater swing for those Facebook photos. Hopefully it won't be as long before we are able to visit again

I ordered and paid for two cups of tea and waited and waited. I saw the staff member put the ticket up. There were very few people in the bar area or outside. After 15 minutes I went in to enquire at the bar. I explained that we had been waiting and the member of staff said he had just come on shift. I said we had been waiting and he said that's alright. I sad no it is not alright. He said he would sort it out. Another ten minutes elapsed and still no tea. I went back in and he apologised and offered a refund which we would need to request from reception. I asked if we needed paperwork and he went over to explain to reception. The receptionist was not particularly apologetic and then we waited another fifteen minutes while she tried to put the refund through. She had to put ot through manually and couldn't print a receipt so I asked her to email it. That was half an hour ago and still no receipt. Very poor service and customer service.

We went for afternoon tea to celebrate our friends retirement, beautiful hotel & grounds, really nice to walk around the Abbey. The sandwiches & cakes were lovely, staff were all excellent, very attentive, Joshie really looked after us and they did a special retirement plate for our friend which made it special for her.

Omg what an amazing Mothering Sunday lunch. Had a lovely welcome off Megan at reception and went for a pre drink in the Georges bar served from the talented bar tender Sean. Headed into the restaurant and was greeted by Joshie, Clyde, Aman, Becca and Georgia. The food quality and service was of 5 star excellence. The restaurant was full but still the team ran it like clock work. The back ground piano playing was a lovely touch. We hope Julia Hands the founder of Handpicked Hotels realises what a devoted, talented, 1st class team she has making Stanbrook Abbey Hotel the place it is. Thank you all