Guest User
April 21, 2024
Location: This wasn't quite in Mahabaleshwar or Panchgani, which meant expensive taxi rides (₹500 to Mahabaleshwar market, ₹600 to Mapro) every time we wanted to go anywhere. Room: Booked the "Imperial" (premium) room, but it was dirty (dirty tiles), TV didn't work, and the bathroom had zero privacy (no shower curtain, no lock on the door). Service: We asked many times for the pool to be cleaned (they only removed some bugs). The TV wouldn't work after multiple calls for help. They spent over 30 minutes in the room trying to fix it, but it still didn't work (and invaded our privacy!). We requested a new room where the TV worked, but it had no internet and only free channels. Connectivity: No phone signal Airtel, Jio nothing works here and they have very slow wifi. Overall: Not a good experience. Only giving 2 stars because of the Rain dance in pool and the Jacuzzi in the premium room. Otherwise, I wouldn't recommend this resort.