Guest User
July 22, 2025
The staff were rude as soon as we had checked in. Towels get washed every 3 days and although a cleaner comes to the room, sheets don’t get changed either. Stains on all pillows and bed sheets when we arrived, hair in the shower drain before it was used by us and aircon barely works. Gap under the front door which we had to block with pillows as there were cockroaches and centipedes outside the door. We got told we’d be staying near our friends and as a group of girls that was appreciated but we soon found out they where on the other side of the hotel to us. Staff continued to be rude throughout our stay. We had spoken to a group of boys at the hotel and they’re rooms where up to standard but still nothing like the pictures, but had new aircon, kettle , microwave and a clean bathroom even tho they had booked 3 months after us. When we had told the manager we didn’t feel safe being so far away from our friends and complained about the room he said security will stand outside you’re room and that’s all he can do. Staff didn’t care about any complaints or well being of the people who where staying there.