Ikaros Beach, Luxury Resort & Spa - Adults Only

This is my 2nd time staying here and I will still keep going back there 😊😊😊

My Husband and I stayed here in May we had a fabulous room with pool overlooking the seafront it was absolutely faultless! The resort is Beautiful and very well designed its just like a Cretan Village lots of different walkways and beautiful Gardens. As we were in a suite we got to use the Ayeri Restaurant for Breakfast and Dinner. Breakfast was delicious... The lady who looked after us each morning was so attentive and really couldn't do enough for us she is excellent at her job and should be commended. The Restaurants had a selection of food catering for all ...it has to be said the quality was not always great but we did find something to eat each day. We went to En Lefko once and the lady serving was very good but the food was disappointing to say the least. Our biggest gripe about the holiday especially as it is supposedly 5 star ...was the bar service.... Shocking is all I can say...my husband and I run hotels in the UK and if we provided bar service like this we wouldnt be trading for very long. We felt like we were a nuisance to them ...you would wait for up to 15 minutes to get some acknowledgement they would then take your order and wait for another 15 minutes to get a drink. Then same again for a refill. Nobody .....especially in The Bar by reception were walking around the bar checking if customers wanted more drinks...no eye contact...manager waltzes in chats doesn't concern himself with the customers just no interaction at all. Considering this is 5 Star this is unacceptable service we paid a lot of money to visit your hotel and I believe that service is the most important thing you should provide your guests. We have stayed at various hotels in Greece all 5 star where they provide service around the pool and to the swim up,pool rooms we feel this is something you are lacking in and should introduce. The rest of the staff around the resort were very helpful and friendly This resort is truly beautiful and if you just tweak some of the service issues it would be 5 star.

Hotel is fantastic with many options for food. We had an All Inclusive room with private pool which overlooked the sea and mountains. Waking up daily to that view was such a fantastic treat! The staff are really lovely and friendly and very accommodating. Room was amazingly spacious, and spotless. Housekeeping brilliant too. Onto the Spa. Well, wow! Wendy does an amazing job! We had pre-booked some treatments and she was so accommodating that she listened and arranged to change them to something even better. We even had a phone call on arrival from her which was so lovely. The treatments were outstanding, I initially had Alex as a therapist who was fab and second time Kostas. The spa ambience is serene. Staff are excellent and facilities are excellent. There was a huge number of treatment options which was also great.

Thanks for alkis and tina , great service me and my wife enjoyed it, the best 75 minutes of my trip!❤️………………………………………….. ………………………………………….. ………………………………………….. ………………………………………….. ………………………………………….. ………………………………………….. ………………………………………….. …………………………………………..

I had a great experience with the hotel especiallu Binod subrdi from FnB and Dimitris from Sunset did an extraoordinary service and were responsible for a very great time! They made it a very good time and a great experience for everybody!!!!

The best holiday ever.We went on may at ikaros beach hotel a huge hotel with frienbly The food was very good.The dest part of the holiday was the massage by Aegeo spas.kostas is the best physiotherapist i d love the cretan massage and his golden Definitely i would go again.He helped me in all the guestions i had very professional.Thank you Kostas!!!