Panorama Village Hotel

Myself and my partner went for 11 nights from the dates between 18th August - 29th. Service - 5*! This was my first time in Greece which is well known for hospitality and the reputation for this was absolutely right. Attentive, polite and exceeded expectations! Food - 4*. I think for all inclusive it’s good however I would liked to have seen more variety overall throughout our time there. Views/ scenery -5*! This one might be a bit biased as we had the top balcony with a sea view and I truly believe we had unintentionally had the best room in the entire hotel! Bar/service staff 4* - there was one who I won’t mention however she came across as rather rude, blunt and blatantly clock watching which wasn’t ideal to see each night. Other than that in particular all bar staff were amazing BEST TO LAST - ENTERTAINMENT 5**!!! - The entertainers are called Matt, Ella & Elsa. Myself and my partner not only enjoyed the displays and activities put on we got to know these as people and how genuine they came across. If you look at what they do you can see how passionate they are all regarding what they do and provide as a service. In regards to what the hotel had to offer I have to say this was the standout point of view and not only have we enjoyed each night watching and joining in with this we also have so much respect for these brilliant people. Overall as mentioned above there’s more positives than negatives and I would recommend to anyone. If anyone does look at this and decide to go there I can honestly say I’ll be shocked if you don’t have a good time. P.S if you don’t have the same entertainment team as we did you’ve truly missed out on a wonderful trio!

I stayed at this hotel with my family in September last year, and unfortunately, our experience was far from satisfactory. Cleanliness: The rooms were not very clean. We had to change our initial room because it was extremely dirty. Despite booking in advance and requesting rooms next to each other, we were given rooms far apart, which was very inconvenient. Amenities: The hotel did not provide bottled water. If you wanted water, it was served in a glass. The other drinks were not of good quality, as they were poured from a pipe that mixed drinks from different barrels. The open kitchen did not look very clean either. Service: Some of the employees were not very friendly when we tried to discuss these issues. Additionally, the hotel lacked sufficient parking spaces. If you returned late at night, you had to leave your car outside the parking area. Food: The food was good but not very diverse. It was disappointing that we had to pay extra for orange juice in the morning. Overall, our stay was disappointing, and I would not recommend this hotel to others.

Definitely would not return here. Similar to lots of other reviews, reception put us in a completely different room than we had booked, it was dark and dingy and really run down. When we complained, the reception staff were rude and dismissive and just told us to come back the day after, without asking any questions about the room. The next day we managed to move to the room we paid for, with no compensation or apology. The worst hotel experience I’ve ever had. The sun loungers are full from 7am, with most of the beds empty until mid day. The pools are grimy and fairly old. Food was actually quite good and the bar staff were really friendly.

on first site hotel was lovely greeted was warm and welcoming gave us all the information we needed, on our first full day we got to know were everything was and all the pools its a shame they arnt heated ( very cold) bar servise was great and very welcoming , entertainment was a bit dull repeated most days , Food wise is our only problem same things most days and at its best luke warm to cold , i dont know if ths was becouse it was coming to the end of the season but could of been better, rooms was lovely and clean well most days lol dust ... the bus driver is great makes us laugh he works hard driving 2 buses all day, day trips out is a must some lovely places to see over all a great hotel just let down by the food

Came back on Monday from a 10 day holiday at this hotel! Honestly I don’t normally write a review but I felt like I had too because of the amazing experience we had.. our rooms were just lovely the staff are so friendly and helpful especially the young lad on reception I can’t quite remember his name think Carlos and the entertainment with Matt was fantastic, the food wasn’t amazing but it was good enough. The only criticism I have is the sunbeds around the second pool need renewing and people leaving towels on the beds 24/7 so no one else gets a look in needs to be dealt with but apart from those two things we had a great holiday.

All inclusive - bar shuts AI at 2300 then have to pay for drinks until 1am. No bottles of water you can only have a glass which comes out of the same pump as the coke etc so tastes funny. Set food times for breakfast lunch and dinner with nothing in between snack bar wise except very dry sandwiches at the bar. Get up early for a sunbed. I struggled daily as people leave towels on overnight and staff don’t remove them. The Hotel is clean, the staff and helpful and friendly, the food is good but not a massive choice. The views from this hotel are absolutely stunning, I would recommend getting up early not only to get a sunbed but to watch the sunrise. I personally wouldn’t return as not mobility friendly.