Malay Hotels with Airport pickup service

My third time going to Boracay, my first time was in Fairways & Bluewater Resorts, however it was too far, 2nd time we stayed in Villa De Oro, and for my third time, we stayed here at La Carmela. Our stay here at La Carmela was a clutch decision but a truly memorable one. We celebrated New Year's Eve 2022 at La Carmela. We stayed there for 9 nights. But I must say, some employees are not that dedicated and passionate with what they do, except for the security personnel who were all very accommodating. I myself, I am a front office agent, I can't even feel the sincerity with the service they provide. I was actually expecting a lot from La Carmela since Mr. Boy Abunda has always been promoting this resort during all his shows, in addition to that, so many celebrities and even influencers have stayed in La Carmela and seemed to like their services. But, to my dismay, all my expectation weren't met, unfortunately. Food is average, our daily breakfast was always served ice cold, pool is massive and beautiful, location is priceless since it's near the beach and just near to everything else where. I just wished they can step up their services including personal services to their guests, most especially that there are already a lot of hotels booming as their competitors. I know La Carmela has been there for countless years already, so why not make their legacy a good one. Overall, our room was okay, we waited for so long for our MUR, plus the ac in my mother's room is not functioning well. Would love to consider this hotel once more as it is perfect for budget travelers like me. stayed for 9 nights with my partner, mother, and my sister, and we only paid PHP 25k for everything including their plated breakfast. I hope you consider all the points I have mentioned, See you soon, La Carmela. :)

- Buffet breakfast was okay; 8/10 wide variety of choices. - Going to and from Dmall is like 5 to 10 minutes by foot, or you have an option of riding an e-trike. - 5 minutes walk to the white beach. - The hotel was located on the main road, yet it was very peaceful. - Staff as well as guards were all accommodating. They always greet guests. - Each room has a balcony. The view is good. They have racks to hang your wet clothes. - WIFI connection was terrible as well as their air conditioning unit. We raised concern to their concierge. After some calibration made by their staff, it was just the same. Meanwhile, they added a router inside the room. It helped at first but eventually WiFi slowed down again. We just let it pass since we only stayed two nights there.

The hotel is located on white beach. It’s a beautiful resort with a top-class breakfast buffet. The hotel staff were all friendly and kind and tried their best to make us feel welcome. The three pools at the hotel are amazing - this was my favorite part of the hotel! We had to pay a deposit of 6k peso on check in. There were some ants in our room and on the bed and the hotel staff assisted immediately, by offering to change rooms. We celebrated a birthday and they made it extra special during breakfast! One thing that bothered me… the housekeeping leaving a warning for us not to smoke in the room even though we hadn’t been doing so. We followed the rules and made sure not to smoke in the room, but we were met with a warning that a smoking was detected in the room and that the hotel would charge us two nights stay as a result. Overall it’s a wonderful hotel. The beds are soft and the location is perfect!

The reason we chose this hotel was because of having beach access to the white beach. The airport transfer went so smooth. The room was clean. However, we found a big cockroach inside the toilet. So we had a hard time killing it for it can fly! There was one night where the air conditioner was dripping water. About the amenities, we hope there was a slipper we can use inside the room.

Perfect place to stay in Boracay. It is the only hotel on Boracay with a Mall within, which makes it so unique because everything you need is already there, and it is only a 3-minute walk going to the pristine white beachfront. The room was very pleasant, it was cozy and clean. The hotel team has always been friendly and helpful. Great location, great service and good value for the money. Without a doubt, on our next visit, we will definitely book into this Hotel again. Highly recommended hotel to stay in the island. This hotel makes our vacation worth to remember.

We stayed at Fairways and Bluewater Boracay for a week and we had such a great time there. Let's start with the positives: 1) After getting a room change, we were able to enjoy our room and the view. The cleaners did a good job cleaning up the room every day and providing whatever we needed. 2) We loved that they had so many amenities on the property. Honestly, there's so much available that you don't even need to leave the hotel. But we would recommend you get out and explore the island and support the locals. 3) The staff was very kind and respectful. Always greeting us at any time of the day. So that was lovely. 4) The breakfast was good. We enjoyed eating breakfast at the hotel. They had quite a very good variety. 5) The property is really big so thankfully there are shuttle buses that take guest from their building to the gate or wherever else you would like to go on the property. We also thought it was nice of them to provide a shuttle bus from the hotel to DMall. 6) The hotel also has a private beach, which is nice. I'd recommend wearing beach shoes in the water. My partner didn't have and he got injured in the water so be aware of that. On to the negatives: 1) Before our trip we tried contacting the hotel to ask questions multiple times and we were faced with so many challenges. We had to ask trip.com customer service to assist us and the response from the hotel would be very basic and not satisfactory. I would recommend updating your email and number because they're both incorrect, especially for first-time guests on the island of Boracay. 2) We would've booked our hotel a month in advance and would've left specific requests for our rooms so that the hotel could prepare for us, well. Once we arrived, they took us to our room and the hotel was certainly not prepared. That made us feel very ignored in terms of our requests. We had to ask for a room change, luckily we were able to get it but our 1st-day experience at the hotel was not good. 3) There is a policy for stained sheets and pillows at the hotel. But funny enough some of their sheets and pillows have stains on them! So before you sleep on the bed, take pictures of everything so that they do not accuse you. Thankfully, we did that so we weren't charged for what was already there. 4) On our checkout day, the lady at the front desk tried to have us pay for the soap dispenser that was in the room. Why would a guest take the soap dispenser 🙄😒. Luckily, I was very firm in letting her know the dispenser was in the room and we had no reason to take it. Literally, a minute later, another guest was checking out and they asked them the same question. Implying that the guest would've also taken the soap dispenser from their room. Please stop trying to get a payout from your guest. The hotel is already expensive, we paid a lot of money to stay there, so we don't need to be accused of stealing.

If you are visiting Boracay,this is the hotel to book! The hotel is well maintained . Clean rooms,clean pools. The hotel staff is friendly,everyone is so warm and helpful . Gosh , I’m a food lover , their food exceeded my expectations, they had a lot options to choose from , from Chinese food,Korean food,Philippine food and western food. It’s conveniently located closer to the beach, you can watch the sunset and take lots of beautiful photos ,a lot of restaurants around the beach and small souvenir shops . There’s also a D’mall close by . They also have airport pick up service,which made our transfer smooth . I would definitely be booking with them next time . The hotel located close to station 2 ,you can take the boat to different islands

If you are looking for that just enough noise but stilll wanted to relax during your stay, this property is for you. Beachfront property located in Station 3, away from the loudness of Station 2. The check-in in process was okay, I had the Deluxe room in ground floor. The king bed was awesome, I am not a fan of wooden features in hotel rooms but this one is good for me. Separate doors for shower and toilet which is nice. It could get noisy at night as they have some singer performers every night until 10 pm, so if you want to sleep early I think you could ask for higher floors to get away from the noise. But the performers were great, I actually enjoyed them. The pool is located just accross the restaurant and the stage performances, just enough to have a dip on it. My favorite part was the breakfast! They have great choices and good quality food also. You could enjoy breakfast while looking at the beach and its pristine waters. Had dinner at 8 Restaurant, the back ribs are delicious, one of the best in the island!

This is where we stayed with the abrupt unreasonable cancellation by our national carrier last Dec22. People here were nice. I think the kindness they showed are sincere. I was referring to the front desk , restaurant staff and even the man who was like a security and help all in one. Rooms are basic. Nothing fancy except perhaps adorning the walls with quotes from famous individuals. Soap , shampoo, drinkable water are provided. Bath has hot and cold water. Small tv , of course, but with adequate channels. No wonder this is one of the back up hotels when flights go wrong in Caticlan.

The location is so convenient. It is right beside Astoria, which is the pick-up point for water activities. Superb beachfront hotel at an affordable price, includes buffet breakfast, with BIG rooms and I mean its really spacious! with hot water, toiletries, hair dryer and towels. Service is superb! They also arranged our parasailing for only P1,600 per head, the lowest price I've known. The hotel has 3 floors. We booked 3 rooms. Airport transfer is P500 per head. This helped us a lot as our flight is at 8am. They also arranged our island hopping at P600/ head, where we also had cliff diving activity for P250 /head (this is upon our request). Overall, we had a great 4D/3N stay and I would definitely recommend this hotel. Amazing service. Thanks to Jonel, Charlie and Wals for helping us.