The service that is underwhelming. Upon arrival we were offered a welcome drink that we had to serve ourselves. Besides being upset that I needed to serve myself, that drink was vile!!!!!!!!
The indoor smoking in public areas is disappointing. The sky lounge is fully enclosed, no alcoholic drinks ( some families came with their children) yet there’s open smoking. The cafe downstairs, also open smoking. Exactly where should non smokers relax at the hotel?
The shower water is warm at best. Being a person that loves hot showers, this was a serious letdown.
Breakfast is terrible. On Sunday the food was cold. There were so many people they ran out of tables. The mocktails don’t taste so good. I was afraid to order anything off the menu because of the disappointments at breakfast, I was scared I’d waste my money.
Our key cards were faulty, had to return to the front desk multiple times to get them reset in order to gain access to the room.
The pool is nonexistent 😂😂😂😂😂😂 More the size of a jacuzzi without the perks. Don’t bring your swimsuit, or you can dip your feet😂😂😂😂😂😂