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Hotel Alimar Malang
4.2/535 Reviews

Hotel Alimar Malang

Malang|0.69km from Drone Launching Site
I booked 1night stay with breakfast but the next day morning when we go to the restaurant it was closed! I ask the front office if the breakfast was closed then he said it’s open. The he call the Chef. Then we ask where is the breakfast. The Chef give us option nasi goreng or mike goreng. I was expecting buffet breakfast. Not just nasi goreng. Then we ask why. The Chef said they prepare buffet if the guest more than 10. No wonder why nobody stay in this hotel. The service is bad. I ask for coffee and it arrive without milk. Hotel without milk? But I saw the security get his coffee and it’s with milk. What kind of service is this. They cannot provide milk to their guest. My friend ask for iced tea. The Chef said no ice in the hotel. Hotel without ice???? Meaning this hotel no freezer? The container for sugar is very dirty. We complain to the receptionist but he never comeback to us if they can give milk. Then we saw another staff she said she is the admin. We ask for duty manager but she said no duty manager also. What kind of hotel is this no duty manager? No wonder this hotel like this. Nobody managing the staff. After 45mins the milk served to us after I finished my coffee. And the milk looks like they spit on it. Will definitely not stay in this hotel anymore in the future and definitely will not recommend this hotel. We stay in 4different hotel with this trip from jogja. We stay in cheap hostel to expensive hotel. But this hotel has the worst service.

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Top rated hotels in Malang

Searching for hotels near Drone Launching Site? Compare room rates and reviews to find your ideal stay.
Dewarna Hotel Arifin
3.5/528 Reviews
the inn is not bad,according to the affordable price,the service is quite good,it is good because it is near the city so the transportation is easy.have breakfast.
Bobopod AlunAlun Malang
4.7/535 Reviews
As good & as comfortable as that, prends. Don't think you'll be comfortable. Feels like home really. This exceeds expectations. At first, I only booked 1 day. Oh, add another day. Now I want to book again for the next 3 days. Everything's all awesome. The bathroom is clean, the place for prayer is wide, the room is comfortable, the staff is also friendly. Cuuus don't hesitate to stay at Bobobox :)
Grand Citihub Hotel @Kajoetangan
4/538 Reviews
This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY
RedDoorz Near Kampung Warna Warni
4.5/52 Reviews
Yes, the hotel is quite big
Same Hotel Malang
4/518 Reviews
We had to extend in Malang a night and then spontaneously booked the same hotel. From outside and in the entrance area a real hingucker. The room (with 3 beds although we were only to the second) has somewhat disturbed the first impression. In the large and whole, however clean but with 3 beds there is no place in the room. In the bathroom you have to take some boards (at least with us in the room): It was not quite clean for this, but a little shampoo to the board. The staff was very friendly and checked in earlier. If the price is true, you can still stay here.
SO! Boutique Hostel
3.6/519 Reviews
During our visit to Malang we stayed 2 nights in this hostel. We can describe it in 1 word as: RUIN. Both the showers, as well as the toilets, as the beds are very dirty. We doubt that it is being listened here. We also asked for help at the reception for booking Bromi, Ijen and the waterfalls in the surrounding area, but we received very little to no help. Tip: If you decide to stay here and book a trip, go to the other side of the House Jon, a very friendly service! We will not come back here anymore.

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