Grand Swiss-Belhotel Melaka - Formerly LaCrista Hotel Melaka Reviews
Grand Swiss-Belhotel Melaka - Formerly LaCrista Hotel Melaka
Grand Swiss-Belhotel Melaka, 146, Jalan Hang Tuah, Melaka, MalaysiaView Hotel Details
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Grand Swiss-Belhotel Melaka - Formerly LaCrista Hotel Melaka Guest Reviews
4.3/5
Very Good
369 Reviews
Verified reviewsLocation4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(369)
Positive reviews(348)
Reviews with photos/video(153)
Awesome stay(12)
Negative reviews(21)
Guest User
Deluxe King
Stayed in Apr 2024
Family
1 Reviews
Very Good
Posted on Apr 29, 2024
Excellence
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Response from Property: Dear Guest,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
Guest User
Deluxe Twin
Stayed in Apr 2024
Friends
22 Reviews
Posted on Apr 6, 2024
This is an unsatisfactory hotel among the hotels I stayed at during this trip. Except for the good service, everything else is not ideal.
Original TextTranslated by Google
Response from Property: Dear Guest,Greetings from the Grand Swiss-Belhotel Melaka. We are sorry for any inconvenience during your stay and thank you for giving us advice on how to improve our services. Thank you for the time taken to share your experience with us and we will always try to improve our services day by day. We hope to serve you again in the future!
Guest User
Deluxe King
Stayed in Mar 2024
Couples
1 Reviews
Very Good
Posted on Apr 2, 2024
I didn't expect the hotel will be big. Good location, we can walk to Jonker street, and there's a plaza next to it. so we don't have to walk too far to get some snacks, drinks or other amenities. Friendly staff and affordable price. I will stay here again for my trip in May.
Response from Property: Dear Guest,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
gjchen65
Deluxe Twin
Stayed in Mar 2024
Friends
25 Reviews
Outstanding
Posted on Mar 31, 2024
房間衞生好，服務態度好，泳池衞生整潔。
Translate
Response from Property: Dear Guest,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
NMelissa
Deluxe Twin
Stayed in Mar 2024
Family
1 Reviews
Posted on Mar 29, 2024
Wouldn’t come back again. Rooms are very dark. Ac very warm despite getting the maintenance guy to rectify it. Uncomfortable stay
Response from Property: Dear NMelissa,Greetings from the Grand Swiss-Belhotel Melaka. . It has been a pleasure to be our choice of travel location. Our lighting setup is intended to create a more cozy feeling to help our guests have better rest. We are sorry for any inconvenience during your stay and thank you for giving us advice on how to improve our services. Thank you for the time taken to share your experience with us. We hope to serve you again in the future!
NorbaizuraSiti
Deluxe Twin
Stayed in Mar 2024
Business travelers
1 Reviews
Outstanding
Posted on Mar 22, 2024
Good services, good attitude by staff
Response from Property: Dear NorbaizuraSiti,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
Anonymous User
Deluxe King
Stayed in Mar 2024
Business travelers
9 Reviews
Outstanding
Posted on Mar 23, 2024
Beautiful hotel. Great hospitality. Parking is easy. Location is easy to search.
Response from Property: Dear Guest,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
Yahaya Ahmad
Deluxe King
Stayed in Mar 2024
Business travelers
38 Reviews
Very Good
Posted on Mar 22, 2024
Very nice hotel with comfortable bed. Restaurants is nearby and the store supermarket just in front the hotel
Response from Property: Dear Yahaya Ahmad,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
Helen shi
Premier Studio
Stayed in Mar 2024
Couples
13 Reviews
Great
Posted on Mar 19, 2024
環境特別，有獨特風格，設計理念👍
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Response from Property: Dear Helen Shi,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
Aswin J
Deluxe Twin
Stayed in Mar 2024
Friends
1 Reviews
Outstanding
Posted on Mar 18, 2024
Great place and stay
Response from Property: Dear Aswin J,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
FAKRUL
Premier Studio
Stayed in Mar 2024
Couples
96 Reviews
Very Good
Posted on Mar 11, 2024
Strategic location, Room is clean and cozy, staff are friendly.. just the room that i booked has no bathtub as per advertised in trip.com but unfortunately not included..other than that, this hotel is just great..
Response from Property: Dear Fakhrul,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
Mr RiZaL
Deluxe Twin
Stayed in Mar 2024
Family
1 Reviews
Outstanding
Posted on Mar 10, 2024
Quite comfortable accommodation. Friendly staff & helpful when needed. Highly recommended 👍🏻
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Angie7097
Deluxe Twin
Stayed in Mar 2024
Family
10 Reviews
Amazing
Posted on Mar 10, 2024
The location of the hotel is still ok. We are a family tour. There are still requirements for accommodation. The room is relatively comfortable. Sound insulation is good. The bedding is comfortable. The space is not too small either. The twin beds can also be pushed together for sleeping. It's just that the water in the bathroom is a little small, but there are no other problems. The stay was also very comfortable. The lady at the front desk was very helpful and provided free luggage storage. However, there is only one room card. Visitors who smoke have to pull out the card to smoke because the elevator requires a card.
Original TextTranslated by Google
Response from Property: Dear Angie7097,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!
ANG
Deluxe Twin
Stayed in Mar 2024
Family
2 Reviews
Very Good
Posted on Mar 12, 2024
Overall was good. Convenient part of town which a 'The Store' supermarket opposite. Breakfast buffet was ok.
But was disappointed when informed during check-in that gym was closed for renovoation.
Response from Property: Dear Ang,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. We are sorry for any inconvenience during your stay and thank you for giving us advice on how to improve our services. Thank you for the time taken to share your experience with us and we will always try to improve our services day by day. We hope to serve you again in the future!
Azlan
Deluxe Twin
Stayed in Mar 2024
Family
1 Reviews
Great
Posted on Mar 3, 2024
Stay for one night, I could stay more if we have more time. Staff is super friendly and helpful. I would say maybe the amenities in room some limited but the entire experience make it just fine.. No issue.. Please stay here
Response from Property: Dear Azlan,Greetings from the Grand Swiss-Belhotel Melaka. It has been such a great pleasure to be your choice of travel location. And thank you for the time taken to share your beautiful experience with us. It is a great review and we hope to give the best services every single time. We hope to serve you again in the future!