Hatten Hotel Melaka
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Melaka
Hatten Hotel Melaka
Jln Merdeka, Banda Hilir, Melaka, 75000, Malaysia
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We Price Match
Last booked 4 mins ago on our site
Highlights
Superb views
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Spa
Massage Room
Fitness Room
Public parking
Car Rental
Bar
Restaurant
All amenities
Property Description
With a stay at Hatten Hotel Melaka, you'll be centrally located in Malacca City, steps from Hatten Square and Dataran Pahlawan Melaka Megamall. This 5-star hotel is 0.1 mi (0.2 km) from Mahkota Parade Shopping Mall and 0.1 mi (0.2 km) from Mahkota Medical Center.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 2 km.
Stop by the hotel's restaurant, Chatterz, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Malacca City? This hotel has facilities measuring 15371 square feet (1428 square meters), including conference space.
Make yourself at home in one of the 700 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
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8.7/10
Very Goodgreat location, near shopping centers and restaurants. Near coach bay to Singapore.
All 2,498 reviews
Surroundings
Airport: Malacca Airport
(11.4 km)
Landmarks: Dataran Pahlawan Melaka Megamall
(160m)
Landmarks: Melaka Sultanate Palace Museum
(460m)
Landmarks: Church of Saint Paul, Malacca
(520m)
Landmarks: St Paul's Hill
(560m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Suite
1 King bed or 2 Single bed
37m² | Floor: 12-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Elite E-Sports Room
1 Single bed and 2 Bunk bed
66m² | Floor: 12
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Studio Suite Twin
2 Single bed
30m² | Floor: 12-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Junior Suite
1 King bed
33m² | Floor: 12-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Deluxe Suite
1 King bed
37m² | Floor: 19-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Junior Suite
1 King bed
37m² | Floor: 19-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
2498 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.3
- Location9.3
- Service8.6
Average for similar properties in Melaka
Guest User
July 19, 2025
Firstly please improve your speed of service for the front desk - too much administrative work and slower then slow. We have to tolerate the unfriendly- unwelcoming- unattentive service level from face to face and also via phone call.
Upon checking in we were shocked with the given room view that facing blocked of walls with left over construction stuff to welcome us!!
After much noises - the duty manager made a recovery to charge us to higher floor better room with a more welcoming city view - thank you for this!!
Our last stay in Hatten Melaka was like more than 5 years ago and this return trip the arrangement was totally a huge disappointment!
Please fix your front desk speed and friendliness!
Guest User
July 2, 2025
The hotel service is good . Fast check in and fast check out. Breakfast variety is there but can be better the quality of fruits .
The hotel is aging and some smell from carpet .
Kate Thom
July 2, 2025
The Twin Room Suite on the 21st floor was very run down. The carpets were filthy and covered with stains everywhere and there was a lingering smell of vomit on the carpet in front of the sofa which I had to use pure essential Peppermint oil to counter. There was debris (insect dropping? See photo) on the sofa when we first checked into the room. The bathroom had a faint unpleasant odour and the shower stall door could not keep in water from so the bathroom floor was semi- flooded each time we took a shower. Hotel breakfast buffet is of decent quality and variety but the coffee is undrinkable. Bed was comfortable and bed linens clean.
I think the responses by the hotel's "MarCom" or purported service recovery team appears to be AI generated as the complaints I now read online stretch way back with similar adverse feedback but nothing seems rectified despite platitudes and assurances to do better.
Location is however top notch and if you are not a stickler for hygiene then the Hatten Hotel may be OK for you.
Village guy liking travelling
May 4, 2025
Location is more convenient to red square, Cheng he museum, Jonker street and malacca river cruise,etc. with just a few minutes walking.
The strait mosque is 5mins cab distance.
U can enjoy the sunrise from oneself room.
The roof lounge view also fantastic. U can oversee the malacca city and also the strait.
The hotel staff is polite and friendly with smile faces always.
Fall stalls , convenience shops are surrounding. U can enjoy the local cuisines anytime.
Chuaandy
June 29, 2025
Good location. Cleanliness was fine .
Only thing is as we left one of our room card in the room but was taken by the house keeping when they are doing the cleaning. Had to call them and ask them to send us another room card. Breakfast was fine too. Overall recommend.
Shafiza Zain Zahin
June 29, 2025
Everything was good..
1 insiden kecik jadi..
Staff di pool dan manager sgt membantu dan always check up on us whether everything was good..
Definitely akan dtg lg utk short vacay di Melaka..
Feli He
June 27, 2025
The room is big and clean. Bed is very comfortable. The location is very convenient. Will definitely stay there again.
Anonymous User
June 27, 2025
Stayed many times already. Room is clean. Furnitures feel very old already. Think its time to do some reno. the rain shower keep dripping water. Curtain cant close fully no matter how i try, still abt 5cm gap so sunlight in morning v irritating. n curtain looks like got abit of red and brown dirt all over.
Immala
June 25, 2025
Repeated stay due to convenient location with shopping malls, eateries and tourist attractions.
However the check in experience was bad, wonder where are all the friendly n welcoming front desk staffs? Guests gotta greet them first before they greet guests😂 Used to meet many friendly n smiling FD staffs during my visits to stay at Hatten and even recommended my friends to stay at Hatten.
But the standard of proffessionalism seems to drop.🤔My room aircon not cold enough n the room is humid, since only 1 night stay for this trip, the tiredness n the check in experience puts me off for a room change🙁
Almost slipped n fell in the bathroom due to water leaking to floor after shower. After checking maybe due to old rubber glass door strips not covering the full door panel thus causing water to escape😱😤
Despite all above, it is still my first choice n a good clean hotel to stay.😃
Just hope the hotel can go through some renovation to refresh and upgrade the rooms as some counter surface in the bathroom areas are chipped. Hope to see some family rooms with x2 double beds or x1 queen bed with x1 single bed with views too!😃
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Additional charge
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Chatterz, All Day Dining
Business hours: [Mon - Sun] 06:30-22:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Public (not only for guests) is available On-site parking, and Charge, MYR 5.00 (approx. NZD 1.97) Daily. Reservation not needed.
Public parking
Additional charge
Valet Parking
Transportation
Car Rental
Taxi booking service
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Audio Visual Equipment
Wedding Service
Meeting Room
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages Spoken
Malay
Food & Drink
Bar
Lobby Bar
Room Service
Public Areas
Gift Shop
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Elevator
Health & Wellness
Spa
Additional charge
Hairdressing and Beauty Center
Fitness Room
Massage Room
Full-Service Spa
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (Off-Site)
Facilities for Children
Children's Playground
Children's Pool
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 140.00 (approx. NZD 54.89) per person per night Extra cot: Free |
Children 3 years old and over | MYR 140.00 (approx. NZD 54.89) per person per night |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–12 years old | MYR 20.00 (approx. NZD 7.85) per person |
Children 13–17 years old | MYR 40.00 (approx. NZD 15.69) per person |
Adult | Buffet:MYR 40.00 (approx. NZD 15.69) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 300.00 (approx. NZD 117.61) per room.
Deposit Payment MethodsThis property accepts debit cards, credit cards and third party payment services
Deposit RefundWithin 7 days after check-out
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2012
- Number of Rooms: 700
With a stay at Hatten Hotel Melaka, you'll be centrally located in Malacca City, steps from Hatten Square and Dataran Pahlawan Melaka Megamall. This 5-star hotel is 0.1 mi (0.2 km) from Mahkota Parade Shopping Mall and 0.1 mi (0.2 km) from Mahkota Medical Center.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 2 km.
Stop by the hotel's restaurant, Chatterz, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Malacca City? This hotel has facilities measuring 15371 square feet (1428 square meters), including conference space.
Make yourself at home in one of the 700 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.