Not a hotel, a service apartment which did not provide daily mineral water bottles.
Stayed for 3 nights (4 days), when I requested for new towels, they didn’t provide saying that it is a service apartment and they will only replace the sheets and towels after 7 days. I think this is unfair, if I knew I should have booked separately the 3 days so I get new sheets and towels for 3 days.
On the second day, no new drinkable water bottles were provided.
No clear signage on where to go to check in, we went 3 rounds in the building (paid RM6 twice) each entry on the gantry. Needed to ask 3 different people before we are directed to the Perfect Host office. I suggest to put up large signages since this ‘service apartment’ is in an underdeveloped, abandoned, and empty shopping mall.
Bathroom area drain is clogged- it floods through the toilet, needed to report on the second day to get fixed.
The sink is also clogged— drains very slow. I reported on the second day, but it was NOT fixed.
I used the washing machine, I almost slipped because ir flooded the kitchen area— most likely the drain overflowed/backflow.
Cleanliness- poor. The sheets and pillows/pillowcases all didn’t smell fresh. With water stain marks on the walls near the toilet.
No cable when we checked in, their reason was it is raining. But take note, it rained on day 1 and day 3 when we were there. It wasn’t every day. So I think just made an excuse.
This has a good view, and complete amenities: kitchenette, washer, and refrigerator. But other than that, the whole experience wasn’t great. I will not go back here.