Swiss Hotel Heritage Boutique Melaka

Swiss Hotel Heritage Boutique Melaka Reviews

Swiss Hotel Heritage Boutique Melaka

168, Jalan Tun Tan Cheng Lock, Jonker Street, World Unesco Heritage, Melaka, 75200, MalaysiaView Hotel Details
Swiss Hotel Heritage Boutique Melaka
Swiss Hotel Heritage Boutique MelakaSwiss Hotel Heritage Boutique MelakaSwiss Hotel Heritage Boutique Melaka
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Swiss Hotel Heritage Boutique Melaka Guest Reviews

3.8/5
Good
52 review
Verified reviews
Location4.2
Amenities3.5
Service4.0
Cleanliness3.4
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All reviews(52)
Positive reviews(46)
Reviews with photos/video(16)
Awesome stay(21)
Great location(21)
Great service(17)
Convenient location(11)
Average cleanliness(9)
Negative reviews(6)
Zubiiiii
Superior Queen Room
Stayed in Jul 2024
Couples
5 review
1.5/5
Posted on Jul 7, 2024
This is my first time to write comments, cause really not worth it.After discount also need RM 380++ per room for this small room , the soundproofing is poor. Cleanliness are very terrible , the foot cloth black colour!!!!!! another’s room air-conditioning got problem also need settle ourselves, service bery bad…. Book Airbnb is better than here !!!!!!!
Response from Property: Dear Mr. Zubiiiii,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Zq1518
Family Superior Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on May 29, 2024
**Overall:** A charming hotel with a convenient location near Jonker Street, but hampered by noise issues and limited parking. **Location:** The hotel's proximity to Jonker Street is a major plus, just a 7-minute walk away. **Lobby:** The lobby exudes a quaint, old-world charm. **Rooms:** Unfortunately, the rooms suffer from a musty odor and inadequate soundproofing. Conversations from neighboring rooms and street noise are clearly audible. **Parking:** Limited parking is available on a first-come, first-served basis. I was forced to park outside the hotel and am unsure if parking coupons are required on Sundays. Consequently, I received a parking summons upon checkout. **Recommendations:** * Consider requesting an interior room for reduced noise exposure. * Inquire about parking availability and regulations before your stay.
Response from Property: Dear Zq1518,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Guest User
Family Superior Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 11, 2024
Very old hotel.
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Anonymous User
Family Superior Room
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Best hotel and accessible to go viral place and good food. I would like to recommend to others if want to stay at good hotel with affordable price.
Response from Property: Dear Sir/Madam, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Great location, nearby Jonker Street! Rooms were clean, good service. Can highly recommend.
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
8 review
4.5/5
Great
Posted on Mar 30, 2024
Place is well located near jonker street. But not exactly on the main road. Highly recommended
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Guest User
Family Deluxe Room (No Window)
Stayed in Feb 2024
Family
4 review
3.5/5
Posted on Feb 11, 2024
The location is good but the downside is the aircon not so cold ,the wifi have always end sessions the tv is outdated... i dont have photo bcoz the inside room nothing special..
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Valerie
Family Deluxe Room (No Window)
Stayed in Jul 2023
Family
5 review
4.5/5
Great
Posted on Oct 3, 2023
Location is strategic and provides parking for guest, but the space is quite narrow. Overall it’s not bad.
Response from Property: Dear Ms. Valerie,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Lucky Lau
Superior Queen Room
Stayed in Aug 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 5, 2023
Nice for one night trip and near to jonker night market, will be back again
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Andrew
Family Superior Room
Stayed in Jun 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Jun 25, 2023
So far very happy book on this hotel. Staff is good and friendly. This mine 2nd time staying. Will plan again to stay for holidays
Response from Property: Dear Mr. Andrew, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
Chloe Wang YP
Superior Queen Room
Stayed in Dec 2023
Family
5 review
3.2/5
Posted on Jan 20, 2024
Superb location but really under maintenance facilities. Yellowish bedsheets and greyish towels. No floor mat in bathroom. Mouldy smell in the woody room. They also have all their rooms facing directly to a construction sites during our stay. The hammering noise 9am~530pm non stop really giving me a bad headache and hard time working/ resting in the hotel room. Terrible experience. Staff are friendly and nice.
Response from Property: Dear Ms. Chloe Wang,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Elina
Family Superior Room
Stayed in Dec 2023
Family
1 review
3.7/5
Posted on Dec 17, 2023
The bedsheets have stains here and there. Stayed overnight on Saturday and the noise level from the vehicles on the road is so bad, windows has no soundproof at all. Staffs r friendly but don’t think i will come back anymore
Response from Property: Dear Ms. Elina,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Guest User
Deluxe King Room (No Window)
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Jan 7, 2024
Everything good except for the parking lot, I'm so afraid I'll scratch someone else's car😱
Response from Property: Dear Sir/Madam,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
Y K Yoong
Deluxe King Room (No Window)
Stayed in Jun 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Stayed a night at this property. Ample sheltered parking for motorcycles 👍Hotel is just behind Jonker Street 👍 Nice, courteous & friendly staffs 😍. Enjoyed my stay there, will stay there again when I visit malacca again 😊
Response from Property: Dear Mr. Y K Yoong, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
BI SHIN
Family Deluxe Room (No Window)
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Excellent customer service and awesome location. It's right at the doorstep of Jonker Street thoroughfare!
Response from Property: Dear Mr./Ms. Bi Shin,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.