Hotels in Al Sharayaa, Makkah

This hotel is phenomenal and I can't recommend it enough. The staff, from the moment I arrived, was incredibly friendly and welcoming. Mr. Abdallah Al Ansari, in particular, was exceptional—so knowledgeable, passionate, and helpful. The check-in and check-out processes were both seamless, the facilities were excellent, and the breakfast was a magnificent, mouth-watering feast after performing Omra. A major highlight is the location, just a five-minute walk to Gate 79 of Al Haram. The hotel also holds the Guinness World Record for the highest suspended prayer room in the world, an amazing feature that adds to an already wonderful experience.

My 12 days stay at Jumeira Jabal Omar in Makkah was exceptional. The room service by Rovel was outstanding—efficient and thoughtful—and the reception staff went above and beyond by assisting with baggage and even offering change for my taxi fare without prompting. The hotel exemplifies luxury, comfort, and impeccable attention to detail. I highly recommend it to anyone seeking an extraordinary hospitality experience in Makkah

Staff were very hospitable as we were given a front facing room for the first night. We were told most guests ask for this, however the noise was too much and we asked to be moved to a quieter part of the hotel to which they catered to, without hesitation. Location is fantastic for the Haram as well as food/ shops etc. Only niggle we had, there was no house keeping after 8pm, which meant I couldn’t get an iron until the following day. Overall, a fantastic stay, Alhamdulilah. Thank you Emaar, we will be back (In Sha Allah)

Everything was good, albeit the toilet in my room was broken but the staff fixed it in a good way. The location is totally great, only around 7 minutes by walk to Haram which made me never miss my praying time there.

Best location. Small but nice and clean room with full facilities. the housekeeping service was not excellent. overall a 9/10. Highly recommended

Awesome stay. Room is clean and comfortable. We took the executive room for 4 pax and the room is spacious. The hotel interior is stunning. The bathroom was beautiful. The breakfast buffet offers international and middle east food. Everything is good but if anything need to be improved will be the reception staff. It be good if they can be more welcoming. The staff however at concierge is excellent. They went extra mile to assist guests. Will come bk.

I was disappointed because the receptionist have told me that I could have may money back if I check out before 2:00 pm, the amount was 100SR however, zI did not get my money back and left the hotel .

DoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes. Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah. The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!