Makkah Ash Shubaikah Hotels

DoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes. Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah. The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!

My 12 days stay at Jumeira Jabal Omar in Makkah was exceptional. The room service by Rovel was outstanding—efficient and thoughtful—and the reception staff went above and beyond by assisting with baggage and even offering change for my taxi fare without prompting. The hotel exemplifies luxury, comfort, and impeccable attention to detail. I highly recommend it to anyone seeking an extraordinary hospitality experience in Makkah

The hotel is outstanding for those traveling for Umrah. Check-in experience was excellent, Riham answered our questions regarding the stay and gave us a room on high floor. We booked a room with partial Haram view, and it did not disappoint. The room itself is spacious, bathroom is clean, with separate basin for washing feet etc. If you’re tired after Umrah, 24/7 room service can deliver food to your room, although a bit pricey. Concierge service was excellent, Basir helped us store our luggage after we checked out, so we picked it up after few hrs. Definitely recommend!

Great impressive hotel. A grand lobby with beautiful lights and a small fountain with comfy seatings around it. We booked a room with a partial haaram view, thinking we would be getting the same room as in the pic. Turned out the haram view is just a small tiny view, and was informed by the hotel manager that the pic displayed during booking is incorrect.

Awesome stay. Room is clean and comfortable. We took the executive room for 4 pax and the room is spacious. The hotel interior is stunning. The bathroom was beautiful. The breakfast buffet offers international and middle east food. Everything is good but if anything need to be improved will be the reception staff. It be good if they can be more welcoming. The staff however at concierge is excellent. They went extra mile to assist guests. Will come bk.

All perfect. For location, its quite hilly if wanna walk even closed enough to Baitullah. But very reliable shuttle, hardly need to wait longer than 5 minutes. Only 1 time in 7nights stay, I had to wait for about 10minutes or so to go back to Hotel from Masjidil-Haram. Other than that, normally less than 2-3 mins even. I would no doubt to stay here again for the price it has to offer especially with trip.com

We come from uk 🇬🇧 family of 4 and we got upgrade on arrival to suite room with partial kabba view I really appreciated and thank full for everything and plus breakfast is so delicious and so much variety to choice.. we look forward back inshallah soon ..

This hotel is phenomenal and I can't recommend it enough. The staff, from the moment I arrived, was incredibly friendly and welcoming. Mr. Abdallah Al Ansari, in particular, was exceptional—so knowledgeable, passionate, and helpful. The check-in and check-out processes were both seamless, the facilities were excellent, and the breakfast was a magnificent, mouth-watering feast after performing Omra. A major highlight is the location, just a five-minute walk to Gate 79 of Al Haram. The hotel also holds the Guinness World Record for the highest suspended prayer room in the world, an amazing feature that adds to an already wonderful experience.

Came in October. Arrived earlier than check in time and didn't have to wait long to get a room - just what you need after a long journey. WiFi in foyer is good, but slow in the room. It's about 10 mins to Haram, but bear in mind you still need to walk to Ka'bah after that and it may be hot and you may not be alone. Besides that, staff was friendly, it was clean and the price was value for money. I would definitely recommend it for solo travellers or friends.