Makkah At Taysir Hotels

I was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement.

the hotel was awesome luxurious mohamed from the reception is wonderful person who made my day start beautiful thanks to all stuff and great services that we had awesome

Très bon hôtel. L'équipe hôtelier est super accueillant et à l'écoute de nos petits besoins. Les chambres sont correctes (correspond bien à un hôtel 3 étoiles) et propres. Le petit bémol, l'hôtel n'est pas très proche du Masjid Al Haram. Toutefois, il y a un service de bus gratuit mis à notre disposition et qui nous dépose à environ 7 à 10min à pieds d'une des entrées du Masjid.

29 Aug - 31 Aug Relaxing Honestly for Families & Groups A true 5 ⭐️ Fast Check-in & out. Best Arabic Coffee (Gehwa) served at reception after Zuhur Fresh and variable breakfast Booked 2 Quadruple rooms 1311, 1111 Excellent Room service specially by Guy in day shift named “ Muhammad Mehdi” very professional and generous 😊 May Allah promote you with success, Ameen

We had a nice stay in the hotel, service is good , staff is helpful and friendly, we didn’t have any issues during our stay. Location was not ideal, about 25 min walk, if you take shuttle, then it’s 15 mins to Harram. Road works still going but they tend to finish and underpass should be running in Ramadan which will then reduce travel time for sure.

Overall an OK hotel if yiu ate not fussy. The room needs refurbishment as wallpaper is ripped, the bathroom has issues where loads of small flies come from the drainage. The rug in the room needs a deep clean. The towels, and linen were clean and beds were comfortable. Unfortunately it was nearly impossible to pray in the room due to the size of the room and beds and the qibla. The location is great, Haram is walkable and especially with the shortcut path through Anjum Hotel underground pass. Staff are kind but only speak Arabic.

Online payment of the booking was not reflected to the hotel account that caused us a delay checking in and we had to pay again then refunded Trip did well to compensate this

Comfortable to stay, around 25 minutes walking to Masjidil Haram, around SR20-30 by taxi. Free shuttle provided but walking is more faster and less waiting time. Near to restaurant, fast foods and convenient shop. If you need to have towel exchange, or housekeeping services, or replenish tea and coffee, you need to make request.

The receptionist did not know about the online booking, when i came into the hotel they didn't have the confirmation for the booking reference which until i finished my check in time they still didn't confirm it. They must check the bathroom or toilets. Some of the amenities inside need to be repaired. Like the shower, sink, the wash water sprinkler

Comfortable and cozy