Great hotel with great rooms and amenities. 24 hr shuttle service to Haram Sharif. Buses leave on regular basis. Everytime we wanted to go to Haram, a bus was waiting. Friendly staff, great breakfast, definitely worth opting for when selecting a room.
We stayed at Tower 4 which has all the restaurants, hence breakfast was very easy to get too. 3 restaurants serving breakfast, so if one is full, they move guests to the other restaurants.
Rooms were great. We had rooms with two double bed and three single beds. Double bed for someone like us from USA is equivalent to California king bed and single beds are the size of twin beds.
Impressive cabinetry space in the room however, not enough room for luggage bags if you have more than two large bags and a hand carry.
Clean bathrooms with all amenities.
We had to request house keeping to have our main room cleaned. The second room with three single beds never got cleaned. So rooms are not automatically cleaned on daily basis. We stayed for three nights.