Pullman ZamZam Makkah
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Makkah
Pullman ZamZam Makkah
No.7 of Premium Hotels in Makkah
Abraj Al Bait Complex, King Abdul Aziz Rd, Endowment, Al Hajlah, Makkah, Makkah Province 21955, Saudi Arabia
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We Price Match
Last booked 1 hr ago
Highlights
Superb views
Ideal location
Delicious breakfastAmenities
Private parking
Car Rental
Restaurant
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Valet Parking
All amenities
Property Description
Iconic five-star hotel ZamZam Pullman Makkah welcomes pilgrims with Hijazi hospitality in Makkah Al Mukaramah at Abraj Al Bait, one of the tallest buildings in the world, traveling for Umrah, or Hajj. It was the first hotel to open in Iconic Abraj Al Bait.
ZamZam Pullman Rooms & Suites showcase partial views over inspiring Kaaba, Al Masjid Al Haram, and beloved Makkah Al Mukaramah. In-Room Dinning Experience feature International & Oriental specialties, and provides an active discovery for taste-buds.
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8.9/10
Very GoodVery excellent , best services and best all staffs
Mr.Majed and Mr Basem
All 452 reviews
Surroundings
Train: Mina Train Station 1
(10.9 km)
Landmarks: Masjid Abu Bakr Siddiq
(<100m)
Landmarks: Hotel Raffles Makkah Palace
(130m)
Landmarks: Conrad Jabal Omar Makkah
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
18
Junior Suite with City View Non smoking
2 Single bed
Has window
Non-smoking
Minibar
Connecting rooms
220V power outlet
Blackout curtains
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14
Executive Suite with Kabaa View Non smoking
1 King bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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7
Deluxe Room with Partial Kaaba View Non smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Check Availability
10
Classic Twin Room with Partial Kaaba View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Classic Quadruple Room with City View Non smoking
4 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Classic Triple Room, City Vew
3 Single bed
Has window
Non-smoking
TV
Private entrance
220V power outlet
Bathtub or shower
Check Availability
7
Classic Triple Room, Haram View
3 Single bed
Has window
Non-smoking
TV
Private entrance
Connecting rooms
220V power outlet
Check Availability
21
Presidential Suite with Partial Kaaba View Non smoking
1 Double bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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14
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View
Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
220V power outlet
Hot water (24 hours)
Smart door lock
Check Availability
11
Royal Suite, 1 Double Size Bed, 2 Single Size Beds, Kaaba View
Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Hot water (24 hours)
Check Availability
10
Royal Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View
Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Hot water (24 hours)
Check Availability
11
Classic Twin Room with City View Non smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Presidential Suite with Partial Haram View Non smoking
1 Double bed and 2 Single bed
Has window
Non-smoking
Private entrance
220V power outlet
Hot water (24 hours)
Telephone
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4
Deluxe Twin Room, City View
2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Shower
Check Availability
9
Classic Twin Room, Haram Courtyard View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Bathtub
Private entrance
Connecting rooms
220V power outlet
Check Availability
7
Deluxe Twin Room, Haram View
2 Single bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Private toilet
Check Availability
19
Presidential Suite with City View Non smoking
1 Double bed and 2 Single bed
Has window
Non-smoking
220V power outlet
City view
Hot water (24 hours)
Smart door lock
Check Availability
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Guest Reviews
8.9/10
Very Good
452 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location9.6
- Service8.6
Average for similar properties in Makkah
Anonymous user 1
July 11, 2025
I’m shocked, firstly they gave us a room on the 9 th floor which was rotted to the core (pictures will be provided). Then they gave us another room renovated said by Riyan, he was helpful. The luggage took an hour coming up. Unusual to see, one of my luggage was opened and the lock was inside the suitcase. When I complained, Mr Faisal was most helpful and said he will have the cctv cameras checked. And didn’t get back with me so after hours I spoke to the night manager he said we viewed the cameras, no one had opened the luggage. And in the morning when I asked to view the CCTV footage they said no! It seemed a dull answer! So I got in touch with the Movenpick hotel where we stayed a night too, they still said get a report from the police station and you’re welcome to see the footage! As the last picture we had of the suitcase was taken to show to the uber to show how many pieces we have in that picture it was clearly showed the lock is on! Then in Movenpick we did not open that suitcase and moved to Pullman. Now calling Pullman they kept referring calls, as I explained to the one who I spoke with if Movenpick said it’s okay to view the cctv after the police report, can I view your footage too! They kept refer the call. So I ended up reporting the incident to the Embassy. If this incident has happened to anyone go as far as the headquarters of Pullman, and report it to the Embassy. I’m quite shocked, nothing was taken seriously..! Take care of your luggage please!!!! Regardless it’s locked. The Asian staff are not to be trusted.
Norhaniza Rojalai
July 2, 2025
The Hajj Moments as i am looking for near Al Haram hotels. Best breakfast spread, the front office was so helpfull as i had few problems with booking apps. All went well. *************. Will repeat again. May Allah invite me again.
Sulimah
April 24, 2025
Awesome location . Rooms could be renovated as they are dated looking . Cooker wasnt working and fridge was not that cold.
Zuhry Ali
April 19, 2025
Great hotel, service & location overall.. had an upgrade from normal rooms to executive suite.. however, it is located in clock tower where it can be very busy and hectic
Darry Aprilio
April 14, 2025
Great hotel next to great mosque. There are speakers directly to the imam of haram so you can do prayer without leaving the hotel. Breakfast is so average and the menu tended to be the same everyday. Great view from the room.
Anonymous User
May 10, 2025
It was a great experience with great location.. The food (buffet) was good but I have had better in other hotels.. Overall very good location to haram and good rooms and service
Farhahmut
June 13, 2025
One of the closest hotel to masjidil haram.
But have separate lift access. So you have to change lift at p10 level.. then change to main mall lift..
Breakfast is superb with egg station and pastries desk
Anonymous User
June 25, 2025
Acceptable and recommended to stay
Nezar
March 6, 2025
The stay was amazing. The fridge didn’t work, and they replaced it immediately. I wish there was a separate room for a business center instead of a desk in a public area. The prayer hall audio was okay, but it would have been better to install high-quality speakers.
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
Car Rental
Restaurant
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, SAR 550.00 (approx. NZD 244.07) Daily. Reservation not possible
Private parking
Additional charge
Valet Parking
Transportation
Car Rental
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Languages Spoken
Indonesian
Hindi
French
Arabic
Food & Drink
Room Service
Alcohol-Free Property
Halal meals provided
Public Areas
Shopping Mall
Elevator
Cleaning Services
Clothes Dryer
Dry Cleaning
Laundry Service (On-Site)
Business Services
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
First-Aid Kit
Fire Alarm
CCTV In Public Areas
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 14:00–17:00
Check-out: 02:30–11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by email/phone.At the same time, please provide proof of identification
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:SAR 90.00 (approx. NZD 39.94) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Certification Details
License number: 10001442
Property Description
- Opened: 2006
- Renovated: 2013
- Number of Rooms: 1315
Iconic five-star hotel ZamZam Pullman Makkah welcomes pilgrims with Hijazi hospitality in Makkah Al Mukaramah at Abraj Al Bait, one of the tallest buildings in the world, traveling for Umrah, or Hajj. It was the first hotel to open in Iconic Abraj Al Bait.
ZamZam Pullman Rooms & Suites showcase partial views over inspiring Kaaba, Al Masjid Al Haram, and beloved Makkah Al Mukaramah. In-Room Dinning Experience feature International & Oriental specialties, and provides an active discovery for taste-buds.