Raffles Makkah Palace
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1 night
1 room, 2 adults, 0 children
All properties in Makkah
Raffles Makkah Palace
No.1 of Luxury Hotels in Makkah
Royal Tower, Ibrahim Al Khalil Rd, Al Haram, Near Masjid Al Haram, Al Hajlah, Makkah, Makkah Province 21955, Saudi Arabia
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Highlights
Varied breakfast
Ideal location
Sparkling clean
Excellent service
Top local pickShow more
Amenities
Sunbathing Area
Hot Spring
Sauna
Spa
Massage Room
Fitness Room
Priority airport pick-up
Restaurant
All amenities
Property Description
Raffles Makkah Palace, Saudi Arabia, is an exclusive all-suite hotel with 214 luxury suites offering unmatched comfort. With breathtaking views of the Grand Mosque and the Kaaba, our hotel boasts a prime location directly adjacent to Al Masjid Al Haram. Each suite features spacious living areas, sumptuous bedding, and state-of-the-art amenities. Enjoy 24-hour butler service and an authentic Arab atmosphere, immersing you in Makkah's rich cultural heritage. Experience serenity and spirituality at Raffles.
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9.3/10
The hotel was very nice from A to Z 👍👍
All 55 reviews
Surroundings
Train: Mina Station 2
(8.6 km)
Landmarks: Conrad Jabal Omar Makkah
(<100m)
Landmarks: Masjid Abu Bakr Siddiq
(140m)
Landmarks: Makkah Clock
(210m)
Landmarks: Kabootar Chowk (Pigeon Square)
(230m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior One-Bedroom Suite With City View
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
11
Panoramic One Bedroom Suite Kaaba View
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
11
Signature Suite with City View
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
8
Royal Two Bedroom Suite with Kaaba View
1 King bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Bathtub or shower
Wi-Fi in room
Smart door lock
Stair-free main entrance
Check Availability
9
Signature Suite with Partial Kaaba View
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
8
Presidential Suite City View
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Smart door lock
Check Availability
8
Signature Suites
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Junior Suite with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
City view
Wi-Fi in room
Stair-free main entrance
Check Availability
9
Signature Deluxe Suite With Partial Kaaba View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private entrance
Wi-Fi in room
Accessible shower
Smart door lock
Check Availability
8
Presidential Suite with Haram View
1 King bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private entrance
Wi-Fi in room
Accessible shower
Smart door lock
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Great
55 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.3
- Location9.2
- Service9.3
Average for similar properties in Makkah
Marzira
January 17, 2025
Hotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
NJ2920
October 22, 2024
Our favourite place to stay in Makkah - cannot fault the establishment in their services. Special thanks to Fahad (who assists with room services) who looked after us very well
Areej_kh
July 20, 2025
The hotel was very nice from A to Z 👍👍
Samim
February 17, 2024
EXCELLENT
Dewi Awi
June 29, 2024
The hotel is awesome, so close to the Haram. The staff was good
Anas Javed
June 16, 2025
I like the stay
Saleena Shah
December 29, 2023
Very clean hotel, close to Haram, plenty of food options in clock tower
Arif
June 25, 2025
Excellent
Guest User
May 9, 2023
The raffles hotel in other locations is of a much higher standard. The suite that we were staying in Makkah was tired and needs refurbished. The bathroom tiles, flooring and shower need to refurbished and need replaced. Walls could do with freshening up as they are marked in many places. Better dusting could be done around the suite- dust was on the skirting boards, lamps etc. The curtains were as though they have never been washed and are stained/marked. We reported issue with the noise of the bathroom fan in the toilet area, however this was not addressed. For the high price we paid we expect the suite to be in a much better condition. My husband and I were annoyed that the suite did not live up to the raffles in other countries we visited.
Services & Amenities
Most popular business facilities
Sunbathing Area
Hot Spring
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Priority airport pick-up
Restaurant
Priority airport drop-off
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Additional charge
Luggage Storage
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Additional charge
Parking
Parking
Valet Parking
Transportation
Shuttle Bus Service
Additional charge
Priority airport pick-up
Priority airport drop-off
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Languages Spoken
Filipino
Malay
Indonesian
Hindi
Arabic
Food & Drink
Alcohol-Free Property
Lobby Bar
Room Service
Public Areas
Shopping Mall
No Smoking in Public Areas
Water Purifier
ATM
Elevator
Health & Wellness
Spa
Additional charge
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Turkish Bath/ Hammam
Hot Spring
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Accessibility
Braille Signage
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 00:00–12:30
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Contact property |
Children 6–12 years old | Free |
Children 13 years old and over | SAR 150.00 (approx. VND 1,053,574) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | SAR 65.00 (approx. VND 456,549) per person |
Adult | Buffet:SAR 130.00 (approx. VND 913,098) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of SAR 5,000.00 (approx. VND 35,119,118) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: 10007941
Property Description
- Opened: 2010
- Renovated: 2015
- Number of Rooms: 216
Phone:+966-125717800
Email:BookUs.Makkah@Raffles.com
Raffles Makkah Palace, Saudi Arabia, is an exclusive all-suite hotel with 214 luxury suites offering unmatched comfort. With breathtaking views of the Grand Mosque and the Kaaba, our hotel boasts a prime location directly adjacent to Al Masjid Al Haram. Each suite features spacious living areas, sumptuous bedding, and state-of-the-art amenities. Enjoy 24-hour butler service and an authentic Arab atmosphere, immersing you in Makkah's rich cultural heritage. Experience serenity and spirituality at Raffles.
Frequently Asked Questions
What are the check-in and check-out times at Raffles Makkah Palace?
The check-in time at Raffles Makkah Palace is 16:00-23:30 and the check-out time is 12:30.What are the check-in and check-out times at Raffles Makkah Palace?
What amenities and services does Raffles Makkah Palace have?
Raffles Makkah Palace has the following amenities and services: Shuttle Bus Service.What amenities and services does Raffles Makkah Palace have?
Does Raffles Makkah Palace have a swimming pool?
No, Raffles Makkah Palace doesn't have a pool.Does Raffles Makkah Palace have a swimming pool?
Are pets allowed at Raffles Makkah Palace?
Unfortunately, pets are not allowed at Raffles Makkah Palace.Are pets allowed at Raffles Makkah Palace?
How much does it cost to stay at Raffles Makkah Palace?
Prices at Raffles Makkah Palace are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Raffles Makkah Palace?
What is the cancellation policy for Raffles Makkah Palace?
The cancellation policy for Raffles Makkah Palace varies depending on the type of room and booking conditions.What is the cancellation policy for Raffles Makkah Palace?
About This Property
| Distance to Train Station | 5.39KM |
|---|---|
| Average Price From | VND20359048 |
| Hotel Star Rating | 5 |