Swissotel Makkah
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Swissotel Makkah

No. 3 of Premium Hotels in Makkah
King Abdul Aziz - 38 Rd، Endowment، Ajyad Street, Makkah, Makkah Province 21955, Saudi Arabia
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hotel overview picture
Last booked 36 mins ago on our site
Highlights
Varied breakfast
Great views
Sparkling clean
Ideal location
Excellent service
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Amenities
Parking
Priority airport pick-up
Restaurant
Priority airport drop-off
Meeting Room
Multi-Function Room
Business Center
24-Hour Front Desk
All amenities
Property Description
With a stay at Swissôtel Makkah, you'll be centrally located in Mecca, a 2-minute drive from Great Mosque of Mecca and 7 minutes from Kaaba. This 5-star hotel is 2.6 mi (4.2 km) from Abraj Al-Bait Towers and 1.1 mi (1.7 km) from Well of Zamzam.
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9.4/10
Amazing
This is my second time stay in this hotel .. Location, clean, nice service
All 534 reviews
Surroundings
Train: Makkah Station
(7.6 km)
Landmarks: The Clock Towers
(150m)
Landmarks: Clock Tower Museum
(160m)
Landmarks: Makkah Clock
(220m)
Landmarks: Masjid Abu Bakr Siddiq
(320m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

12

Classic room Twin bed Haram

2 Single bed
Non-smoking
Air conditioning
Refrigerator
Wardrobe
Connecting rooms
Room Details
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13

Classic Twin Room With City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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10

Classic Triple Room with Kaaba View

3 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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12

Junior Suite Haram

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Wardrobe
Blackout curtains
Room Details
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17

Junior Suite With City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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11

Classic Room Quad Bed Haram View

4 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Lake view
Slippers
Room Details
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8

Classic Room Quad Bed Kaaba

1 King bed
Non-smoking
Air conditioning
Minibar
Ocean view
Slippers
Room Details
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9

Classic Quadruple Room With City View

4 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Garden view
Slippers
Room Details
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10

Classic room Triple bed Haram

3 Single bed
Non-smoking
Air conditioning
Wardrobe
Dining area
Slippers
Room Details
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8

Classic Twin Room with Kaaba View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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9

Royal Suite Kaaba

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Wardrobe
Room Details
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16

Junior Suite Kaaba View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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15

Premier King Room with Kaaba View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
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8

Classic King Room With Haram View

1 King bed
Has window
Non-smoking
Air conditioning
TV
Connecting rooms
Wi-Fi in room
Room Details
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15

Classic room Triple bed City

3 Single bed
Non-smoking
Air conditioning
Refrigerator
Connecting rooms
Dining area
Room Details
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8

Classic King Room with City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
9

Classic King Room with Kaaba View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
Check Availability
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Guest Reviews

9.4/10
Amazing
534 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness9.5
  • Amenities9.2
  • Location9.7
  • Service9.1
Average for similar properties in Makkah
Most Mentioned
Review summary
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Cleanliness: The hotel maintains a high standard of cleanliness, which is crucial during peak seasons like Ramadan and Umrah. Guests appreciate the tidy rooms and well-maintained facilities, contributing to a comfortable stay.(based on 110 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2025
The experience was fantastic! The staff were friendly and approachable. My only issues were that we were not told about the prayer room, for example. Or, how to access the mall or how to get a taxi. I feel that if this was communicated to us proactively, we could have made the most of our stay! We also had an issue with them not sending someone to collect our luggage, meaning we missed our train and had to find an alternative way to get to our destination on time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 3, 2025
My father and me stayed two nights we are happy with everything all services are worth 5 stars Very very close to Masjid Al Haram
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2025
Everything was wonderful I like so much It’s very comfortable the view was so beautiful Sure I will come back many times
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 15, 2025
It’s my third time at the Swissotel Makkah and I was not disappointed. The room had a great view of the Kaaba, the breakfast was very rich, and the location is excellent. I can only recommend it!
A‍s‍m‍a‍ ‍M‍e‍s‍t‍i‍r‍i
October 11, 2025
I booked this hotel for my parents. Where do I start ! The room, view, food and especially staff were amazing. A big thank you to Shahd from guest relations for her patience and professionalism. Thanks to her and the team we managed to pull off a surprise birthday for my father. The cake was succulent, the bouquet was beautiful… everything was on point. Thank you Swissotel Makkah 🤍
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 11, 2025
Great experience, the staff was amazing and went way and beyond, we had 3 rooms 3428, 3431 both with kabba view. The rooms were clean and spacious the bathroom on the smaller side. The manager on our floor was great, he made our stay perfect, breakfast was sent to our room for my disable father. Very considerate. 10/10 overall. I have stayed in other hotels in clock tower but this by far is the best. Thank you, hope to stay again soon
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 5, 2025
This is my second time stay in this hotel .. Location, clean, nice service
M‍o‍s‍t‍a‍f‍a‍ ‍M‍ ‍A‍d‍a‍m
September 23, 2025
So nice reception guys helpful and friendly, room service was great, I strongly recommend this hotel for others

Services & Amenities

Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Parking is available Off-site parking, and Charge, SAR 250.00 (approx. £50.66) Daily.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
StyleBuffet
Opening hours [Sat - Sun] 06:00-11:00 Open [Mon - Fri] 06:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
SAR 32.50 (approx. £6.59) per person
Children 13–17 years old
SAR 65.00 (approx. £13.17) per person
Adult
Buffet:SAR 65.00 (approx. £13.17) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Certification Details
License number: 10007774

Property Description

  • Opened: 2011
  • Renovated: 2012
  • Number of Rooms: 1434
Phone:+966-125718222
Email:reservations.makkah@swissotel.com
With a stay at Swissôtel Makkah, you'll be centrally located in Mecca, a 2-minute drive from Great Mosque of Mecca and 7 minutes from Kaaba. This 5-star hotel is 2.6 mi (4.2 km) from Abraj Al-Bait Towers and 1.1 mi (1.7 km) from Well of Zamzam.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additional features at this Art Deco hotel include a hair salon, a television in a common area, and a banquet hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Swissotel Makkah?

Check-in at Swissotel Makkah is from 16:00 and check-out is by 12:00.

Does Swissotel Makkah have a swimming pool?

No, Swissotel Makkah doesn't have a pool.

Are pets allowed at Swissotel Makkah?

No, pets are not allowed at Swissotel Makkah.

Does Swissotel Makkah provide breakfast?

Yes, guests at Swissotel Makkah can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Swissotel Makkah?

Prices at Swissotel Makkah may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

What is the cancellation policy for Swissotel Makkah?

The cancellation policy for Swissotel Makkah depends on the room type and booking terms.

About This Property

Distance to Train Station6.24KM
Average Price FromGBP406
Hotel Star Rating5