Time Ruba Hotel & Suites

I enjoyed staying at this hotel. Room spacious, the only issue that they are far from everything and shuttle bus needs to stop in Jamarat to transfer to different bus.

It is a wonderful place to stay in Makkah. The staff are professional, friendly, and clearly experienced, making the stay smooth and pleasant. The value for money is excellent and the quality of service far exceeds the price paid. The only area that could be improved is the restaurant, which is average compared to the rest of the hotel’s exceptional standards.

Luxurious and spacious room space, nice breakfast, friendly staff. BUT, the room is not ready during my check-in time. The room soundproofing is moderate. You can hear the next room arguing voice. Also, you can feel the air conditioning flow from the next room.

I stayed at TIME Ruba Hotel & Suites and while the staff were very kind, helpful, and respectful, the overall experience didn’t meet expectations for a hotel of this category. Breakfast was repetitive with very little variation from day to day. When it comes to the room, I booked a suite (their best according to reception), yet there were several issues: • Stains on the carpet • Burn marks and damage on the curtain • Dirty couch • The balcony door wouldn’t close properly • Poor maintenance overall (e.g., torn fabric, damaged furniture) Additionally, I found a bug on the bed and experienced a lot of mosquitos, possibly because of the faulty balcony door. The swimming pool experience was also disappointing. The sauna was out of order, the steam room was permanently closed, and the jacuzzi wasn’t working. The male pool was delayed in opening, yet it closed on time—meaning less swimming time than scheduled. The shuttle service to Haram lacked clear communication. Neither the reception nor the driver provided proper guidance on where to find the bus at the Haram, or where it stops. When asked, the driver just vaguely pointed in the general direction. I believe the hotel staff are doing their best, but it’s clear that they are not given enough resources or support from management. This place has potential but currently falls short in many ways.

Hotel was really nice with all 5 star amenities. Room was large and clean. Washroom was big and super clean. Only problem was it's location. Very far from Haram. Shuttle service during last ashra of ramadan was very tricky with no check n balance from Hotel management. Taxi's were super expensive charging 50-80 riyals one way to and from Haram. However you can also take # 10 Makkah bus to Haram which charges only 4 riyals. The bus stop is right next to Hotel and drops at Jabal e Kabah station. Overall Hotel was value for money.