Askant Al Hafayer

Conveniently located near the Haram, offering affordable rates and easy access. Exceptionally clean, well-maintained hotel with friendly staff and high cleanliness standards.

Worth of money Location was good, walking distance from Haram, value for money.

Very bad experience at this hotel. We booked two rooms for our 3-generation family. Inconvenient location that requires an upwards hill to get to haram which is almost impossible for older folks. Close enough to haram entrance (10 minute walk going through the tunnel inside Hotel Anjum though on an upward slope) but the closest entrance is the new extension so it is very far from kaaba (25 minutes walk at least). One of the rooms was dirty when we checked in (lots of garbage on the floor) so the hotel switched us to a different room that had a malfunctioning Air Conditioning unit. The hotel took a long time to try (and fail) to fix the AC. Lots of smoking smell on the floor despite being a non-smoking hotel. Only one key given per room. Only positives were friendly staff and a working WiFI. We checked out after a day and a half of a 5-day stay since it was very inconvenient for our family. We mentioned these problems to the hotel when we checked out and contacted Orbitz right away to refund the remaining 3 nights. Unfortunately the hotel refused to refund us for the three nights we did not use (though they likely got other guests to our rooms for these nights). I would not even consider going there again.