خضر بغدادي
June 16, 2025
First of all, I want my money back from the Landmark Hotel. They take my money and confirm the reservation and I arrive at the hotel and they cancel my reservation and put my name on the blacklist without a convincing reason. The hotel management, after I walked a long distance, and they do this to me without referring to the Ministry of Tourism. Very bad, very bad management, especially the general manager Wael Salem, the manager Nizar Al-Harbi, the reception staff, and all the workers are very bad in their dealings. The hotel is not only unclean from the outside but also unclean from the inside. The room windows do not open and cause allergies. The mattresses and towels are very bad. The situation and service are very bad. Everything is very bad and the price is exaggerated. There is an Egyptian employee named Ragab, a disrespectful person who does not respect the privacy of the guests, especially families. The situation of the hotel and the management is very, very, very bad. The chef and the waiters in the restaurants watch you what you eat, what you took, and what you ate. It is sickening and the food is all repeated every day and there is too much salt to make you hate the place. It is disgusting of a different kind. The reception has a black smell. We are talking about the reception staff, males and females, without mentioning names. It is just a waste of money. There are many hotels better than this hotel. Landmark even the sports club is closed and only hotel employees use it It is a monopoly and everyone who asks about the club says it is not ready while it is equipped with sports equipment It is really a waste of money The hotel is very very very bad and does not even deserve a one star rating And the last thing is may God not save the hotel management and the employees The entire hotel Thank you for the loss on them... And between me and you, the Ministry of Tourism... I advise them to find a better hotel than the Landmark Hotel... A failed hotel... I do not recommend the Landmark Hotel in Al-Russeifa, Makkah Al-Mukarramah and I extend special thanks to the Ministry of Tourism...
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