Berjaya Makati Hotel

Best location at Makati near restaurants and entertainment place also food stall just beside hotel ..

From the moment I arrived, I was greeted warmly by the staff, who were incredibly professional, courteous, and always ready to assist. The check-in process was smooth and efficient, setting the tone for a relaxing stay. The room was spacious, beautifully decorated, and impeccably clean. The bed was extremely comfortable, with high-quality linens that ensured a restful sleep. I especially appreciated the little details—soft bathrobes, complimentary refreshments, and a well-stocked minibar. The housekeeping team did an excellent job maintaining the room throughout my stay, always ensuring it was spotless and well-organized. One of the highlights of my stay was the hotel’s amenities. The swimming pool was pristine, offering a perfect spot to unwind, while the fitness center was well-equipped with modern machines. The spa services were top-notch, providing a truly rejuvenating experience. The hotel’s restaurants also exceeded my expectations, serving delicious meals with a great variety of options. Breakfast was a delightful spread of fresh pastries, fruits, and hot dishes, catering to different dietary preferences. The location was ideal, conveniently situated near key attractions and transportation hubs. Whether exploring the city or simply relaxing at the hotel, I always felt at ease. The staff’s attention to detail and commitment to guest satisfaction truly set this hotel apart.

Over all experience was great with the staff and the room itself, the room is clean and cozy, no problem at all. If there needs to be improved is the elevator, we understand that it’s a holiday and there are more customers at all but make sure that all three elevators should work so that we will not be hassled or the other guests.

Great location! Attentive staff. Spacious room. But the hotel needs maintenance. There was only 1 elevator working out of the 3 and we were on the 26th floor.

Service wise, was average. Staff was friendly and the location is just next door to century city shopping mall. Food is readily available around, and the night life was lively around the location. Amenities wise is poor, bathroom door is broken and cannot be locked. There’s only 1 elevator serving the whole 26 storey building. Everyone is seen racing to go into the elevator and there’s no initiative by the maintenance team to fix the problem especially, and knowing the fact that there are a lot of visitors going in and out during this festive period.

The whole hotel is nice and feels comfortable. The location is way far to city proper and you have to travel about 10-15 minutes to train station which consumes a lot of time.