Mercure Makassar Nexa Pettarani Reviews

Response from Property: Dear Guest,Thank you for taking your time to write us your review.We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations.We are looking forward to welcoming you back to Mercure with better experience.Kind regards,Bayu SunandarAsst. Front Office Manager

Response from Property: Dear Ryan (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager

Response from Property: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager

Response from Property: Dear Guest,We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani.It is always a pleasure to receive positive feedback, your comment regarding towel has been share to related department for further evaluation, thank you for bringing this issue to us. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Muh. Aras RahmanRoom Division Manager

Response from Property: Dear Rahman (Mr.),Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. I am pleased to know that you have an excellent experience. Your excited with a perfect services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager

Response from Property: Dear Anonymous User, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras RAHMANRoom Division Manager

Response from Property: Dear Guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager

Response from Property: Dear Muhammad Yusuf Mahbub (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani.I am pleased to know that you have an excellent experience. Your compliments about room, breakfast, transportation, location and services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Your input regarding gym facility will be our evaluation as well.Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure.Best regards,Muh. Aras RAHMANRoom Division Manager

Response from Property: Dear Guest,Thank you so much for taking the time to write us a review.We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you like the hotel cleanliness and services from our team.Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible.We look forward to welcoming you back again in the future.Kind regards,Bayu SUNANDARAsst. Front Office Manager

Response from Property: Dear Mr/Ms. Jingshi,Thank you for choosing Mercure Makassar Nexa Pettarani as your home away from home.It was truly a pleasure to serve you.At Mercure, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations this time, particularly regarding the room facilities.On behalf of Mercure Makassar Nexa Pettarani team, please accept our sincere apology.We remain hopeful of having you stay with us during your future visits to Mercure. We remain at your disposal should require further assistance.Kind regards,Bayu SunandarAssistant Front Office Manager

Response from Property: Dear guests, Warm greetings from Mercure Makassar Nexa Pettarani.. We are very sorry to learn that you did not like your experience of staying this time with us. We will of course share your comments regarding the cleanliness of the hotel area with the relevant team so that evaluation can be carried out. We look forward to your next visit at Mercure, with an experience even better than before. Regards, Bayu Sunandar Asst. Front Office Manager

Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wiwied NURSEKA General Manager