AC Hotel Mainz

Infrastructure in hotel is poor. The aircon is either not working or is too loud. I have stayed here 2 times. The first time was poor aircon and a noisy room. the next time was a bed which was on wheels, when I asked the reception to have a solve, they said sorry cannot do anything till next day. I nearly fell in the night as the bed moved as I wanted to sit on it. I always give a hotel 2 chances but this for sure is going to be my last stay. There is no room service, the restaurant was booked out and could not serve at 9pm. For 250$ this was not worth it at all. As a long time Marriott member this hotel does not qualify for a Marriott chain hotel.

Upon first check in noticed a bad smell in the toilet. It was also dirty. Hardly got any sleep the first night due to noisy doors banging all night and very uncomfortable beds. Also noise from the road and train station outside. Checked out to go to the Hilton instead

What a wonderful hotel! The location near the train station was excellent in allowing daily excursions to areas surrounding Mainz. The staff was so friendly and helpful. Rooms were quite nice and the amenities were very good quality. The breakfast buffet offered a lovely and delicious variety of selections from from which to choose. Osiris, who managed the breakfast there was so helpful, courteous and offered many suggestions about our travels. The dinner was a delicious offering of epicurean delights!

The location is great, close to the train station. The room was clean and comfortable. The restaurant is great, with delicious vegetarian food. The staff is very friendly. Osiris is amazing and has assisted us during the meeting. Highly recommended.

This is the second time we’ve stayed at the AC hotel in Mainz. Although it is across the street from the train station, the sound of multiple trains and trams is not heard in hotel rooms. But the convenience of being close to a transportation center cannot be understated. The hotel itself is lovely and clean, the front desk staff is friendly and helpful, and the on-site restaurant (Adam and Eden) has windows overlooking the area. Since we were visiting family members in Mainz, we only ate breakfast there, but it included an amazing buffet. In fact, we invited our family to join us for a delicious breakfast all 3 days of our stay. Last but not least, out wait staffer, Osiris (sp?) was a real pleasure, anticipating our needs before we asked. His professionalism and sence of humor helped make our journey special. He is a treasure. Joy & Larry of California

We stayed here for a few days after a Viking River Cruise that came from Budapest and ended in Passau. Take this with a bit of a grain of salt, because we were at the end of a long trip, had traveled for 4 hours by train with one frantic change, both had colds at this point, it was pouring down rain, and when we arrived with heavy suitcases.... the elevator wasn't working and we were many, many levels up. So, not a great start to the stay. The hotel is very close to the train station, and the station had a shopping mall of sorts where we could get cold medicine and carry-out meals, although the food was awful. There were also other small fastfood places and food trucks in very close proximity. The room itself was spacious, had a lot of space to put out our luggage and purchases from the trip, prepare to go out the next day for a tour of wineries in the region, a big screen TV, a spacious bathroom with a very big shower (that also had a giant darkened window that looked into the bedroom, oddly), a coffee/tea station, etc. The staff were really nice; it wasn't their fault the elevator didn't work. There was a little lounge off to one side of the lobby, which we sat in with our friends to eat dinner each night from wherever we carried out. We did go one night to a good restaurant, Eisgrub Brau, a very traditional German restaurant and had a great meal, including the tasting platter and the Turkey Schnitzel, which is gigantic and yummy. (This is a bit of an Uber ride but worth it.) This was a good location for us to stay for all we wanted to do in the region, and about a 30-minute ride to the Frankfort airport. However, it is in the very urban part of Mainz, so if you are expecting to walk to quaint little taverns, this isn't the area for that. Overall, a decent place to stay, but I think we were just exhausted and not feeling well, so that is accounting for my lack of enthusiasm in this review.