Hotels in Main Beach

"The hotel itself was fine, but it’s clear it has seen better days. Some maintenance is needed across both the public areas and guest rooms. While everything was clean and tidy, it feels like little has been refreshed since the rebrand to Imperial Hotel. We stayed a year ago, also in winter, and unfortunately the experience this time didn’t match the quality of our previous visit. The staff overall were friendly, though a few of the front office team could use a reminder that a warm smile goes a long way. Having worked in the luxury hotel sector for many years, I know firsthand how much that simple gesture can enhance a guest’s stay. Our main disappointment was with housekeeping. During our four-night stay, our room was not serviced on the third day - we had to request it after 6pm. The following day it was serviced, but not fully: towels were removed but not replaced, and amenities such as body wash were not replenished. We didn’t dislike our stay, but the overall experience fell short compared to last year. With some attention to maintenance and service consistency, the hotel could once again deliver the high standard it has been known for."

"An incredible apartment with an even more spectacular view. The apartment was beautiful and it felt like you could spend weeks here. Check in was a little strange as reception closes very early but a quick telephone call with instructions lead us in the right direction. "

"The room was spacious and offered a pleasant garden view. The large bathtub was perfect for a relaxing soak after a long day. Since it was winter during our stay, we didn't get to use the hotel's swimming pool. The greatest advantage was its close proximity to a very clean beach, which felt safe due to the presence of lifeguards. Breakfast was excellent, offering a wide selection beyond Western dishes, including fried rice, plain rice, and miso soup. The yogurt was particularly good, and they even had gluten-free bread and pastries, plus a fresh fruit and vegetable juice station. It truly catered to all palates. Our bill had an error at check-out, but it was promptly corrected. The concierge staff was helpful with our luggage. The room lacked soundproofing, as we could hear people walking and talking in the corridor. However, it didn't significantly disturb our rest overall."

"Accommodating family stay. Clean easy assessable stay. Would be nice to have a bigger games room and inside areas for children to play when cold and wet. More child friendly food and drink would be good for dinner. Pool area was lovely at night but slightly too dark maybe a few more tree lights around the pool would be good. Pool towels were available at reception and . Concierge was lovely and helpful but parking is limited and a bit stressful."

"The environment is very good, hygienic and clean. When you open the balcony door, you can see the sea in the distance and it is convenient to watch the sunrise."

"The view of the room is great, the kitchen is fully equipped, there are four gas stoves, great"

"Best place to stay , a nice 25min walk into the heart of surfers paradise, the appartment was clean, and they have the best service with the reception staff, i would gladly recomend anyone to stay here"

"Thhe apartment was very spacious, bigger than places we have stayed at before. It was clean and had all the modern appliances to make it very comfortable. Perfect location to shops and restaurants. Staff were very friendly and helpful. Definitely going back again!"

"Didn't like the fact it was not one of the Meriton chain style places . Was very old looking but large rooms .. Shouldnt be advertised like the Meriton"

"Access is excellent wherever you go. Not only the night view but also the morning view is amazing. The hotel is clean and very gorgeous."